Product Designer

Who We Are:

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from EveryAction, Network for Good, Social Solutions, Cybergrants, Mobilize, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. Join our team to empower digital transformations and bring the social good sector the technology it needs to accelerate lasting social change.

What You'll Do:

As a Product Designer on Bonterra's Case Management team, you'll lead user experience design work across three dedicated teams-bringing structure, clarity, and creativity to complex challenges. Reporting to the Director of Product Design and UX Research, you'll collaborate across disciplines, contribute meaningfully to product direction, and turn user insights into accessible, scalable experiences that make case management easier and more effective.

Responsibilities:

• Own end-to-end design work for product features, from initial research and concepts, through polished execution.

• Translate product goals and user needs into design solutions using flows, wireframes, prototypes, and high-fidelity visuals.

• Break down complex design problems into simple, elegant, and actionable experiences.

• Contribute to product road mapping by advocating for user needs and shaping scope through design-led discovery.

• Partner closely with engineers and product managers to align vision, feasibility, and delivery timelines.

• Use research, usability testing, and performance data to validate your work and iterate with confidence.

• Build and extend our pattern library, while working across multiple design systems.

• You're excited about the prospect of designing and building AI-powered solutions that enhance product experiences and unlock new capabilities for our users.

• Bring deep empathy for users with a wide range of technical literacy and comfort.

Who You Are:

You're a thoughtful and self-driven designer who can confidently own a problem space, guide a design process, and collaborate with cross-functional peers to deliver great work. You're energized by mission, curious about your users, and committed to accessibility, craft, and continuous improvement.

• You bring 1-3 years of experience designing interactive digital products, ideally within SaaS or nonprofit tooling.

• You can independently lead design projects within a team, while contributing to shared direction and systems.

• You communicate your thinking clearly and invite feedback from diverse stakeholders.

• You're confident using Figma for everything from exploration to polished mockups, and familiar with working in a design system.

• You know how to frame design decisions using research, user feedback, and data-and you iterate quickly.

• You're eager to explore and work with emerging tools-such as ChatGPT, V0, and Lovable-to enhance your workflow, support rapid iteration, and collaborate more effectively with engineering and product teams to bring ideas to life.

• You care deeply about usability, accessibility, and inclusive design-and are driven by creating systems that deliver real, meaningful impact for diverse users in the real world.

• Nice to have: Experience working with nonprofits, government agencies providing human services, medical or heavily-regulated SaaS environments.

What You Can Expect:

You will have the opportunity to work on a flagship product(s) that shapes the future of our industry. You'll join a collaborative, innovation-driven environment where design plays a critical role in creating world-class user experiences. Your work will have a direct impact on millions of users, allowing you to make a meaningful contribution to the success of our product and company.

You can expect, growth and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day: Powering those who power social impact!

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include:

• Generous PTO policy

• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!

• Up to 15 paid company holidays including some commemorating social justice events and self-care

• Paid volunteer time

• Resources for savings and investments

• Paid parental leave

• Health, vision, dental, and life insurance with additional access to health and wellness programs.

• Opportunities to learn, develop, network, and connect

• When we can-company-sponsored events and swag!!

Bonterra celebrates our differences in an inclusive workplace designed to support the things that make us individuals. We strongly encourage candidates from all different backgrounds and identities to apply. We are committed to being an equal opportunity employer and a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusivity trainings, and more. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics. Candidates submitting an application must have unrestricted and unlimited authorization to work in the United States and for Bonterra. Bonterra does not provide visa sponsorship for this position.