Bell Office Assistant-Seasonal

Looking for meaningful seasonal work? Join The Salvation Army as a Bell Office Assistant and help make a real impact this holiday season. This $18/hour role runs from October 21 to January 9 supporting the iconic Red Kettle Campaign by coordinating volunteer schedules, answering calls and emails, assisting with data entry, preparing materials, and occasionally ringing bells at kettle sites. If you're organized, friendly, and ready to spread some holiday cheer while supporting a great cause, we'd love to have you on our team!

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective: This position supports the seasonal efforts of The Salvation Army of Greater Green Bay by scheduling bell ringers, answering phones, performing data entry, and with the daily operations of the Red Kettle Campaign.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Answer calls from those seeking to bell ring and return messages in a timely manner.
• Respond to e-mail messages from ringers.
• Make calls to previous bell ringers.
• Utilize website/database to enter kettle data, schedule bell ringers, generate reminders, emails/US mail reminders to scheduled volunteers.
• Data entry for seasonal programs.
• Bell ring on location, as requested by leader (indoor and outdoor locations)
• Dispatch kettle volunteer drivers, organizing and delivering route lists, directions, and supplies, and verifying the accuracy of information regarding their route.
• Ensure regular, Match Day, and Adopt a Kettle signs are ready for placement and/or removal by drivers.
• Assist Volunteer Specialist in identifying any potential new kettle and counter kettle sites.
• Create and organize kettle ID slips, volunteer signs, volunteer slips and files.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education:

• High School Diploma or Equivalent

Experience:

• One year experience in an office environment requiring attention to detail and organizational skills.

- OR -

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses & Certifications:

A valid Wisconsin Driver's license with clearance to drive from The Salvation Army's insurance carrier is required.

Skills/Abilities:

• Excellent customer service skills and friendly demeanor.
• Strong proficiency in use of personal computer software including Microsoft Office, e-mail, and internet.
• Strong organizational skills and ability to multitask.
• Ability to speak, write and understand English in a manner sufficient for effective communication.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel:

Regular local travel to kettle sites and other locations throughout the Greater Green Bay area will be required.

Working Conditions:

The duties of this job will be primarily performed indoors under normal room temperatures. The noise level will generally be low. While performing these duties, the employee may have occasional exposure to outdoor weather conditions prevalent at the time. The position may require occasional evening, weekend, and holiday work. For other duties of this job, such as bellringing and kettle maintenance, the employee may be exposed to weather and facility conditions prevalent at the time.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.