Remote New 
Financial Aid Director (Student Services Director)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Mesa | |
 Aug 03, 2025 | |
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Financial Aid Director (Student Services Director) Job ID: 321684 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $84,346.00 - $109,649.50/annually, DOE Grade 121 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Director of Financial Aid serves as the chief administrator of the Financial Aid Office under the direction of the Dean of Student Affairs. The incumbent is responsible for providing strategic leadership, supervision, and compliance oversight for all financial aid operations at the college. This position oversees the administration of federal, state, and institutional financial aid and scholarship programs in accordance with applicable laws and regulations, including Title IV federal student aid and student loans. The Director provides vision and direction to ensure financial aid services support student access, recruitment, and retention efforts. They serve as key members of the College Strategic Enrollment Management (CSEM) team and are accountable for developing, implementing, and assessing policies and procedures that align with the college's mission and values. The Director approves program requests, ensures integrity in aid distribution, and maintains a culture of compliance while delivering student-centered service. Essential Functions 45% - Administration, Compliance, and Program Oversight Plans, administers, implements, supervises, and evaluates all financial aid programs, including federal, state, institutional, and private aid; ensures compliance with all applicable federal, state, local, and MCCCD regulations; oversees internal and external audits, prepares accurate and timely reports (e.g., FISAP, PPA), and ensures exception-free program reviews; directs systems for processing applications, awarding aid, and communicating eligibility; implements changes to procedures to maintain compliance and manages all reconciliation and reporting functions. 45% Leadership, Strategy, Supervision, and Staff Development Provides vision and leadership for financial aid operations in support of the college's enrollment and retention goals; recommends and implements data-informed strategies aligned with federal and state regulations; manages financial aid and scholarship budgets, student employment programs, and scholarship disbursement; hires, trains, supervises, and evaluates full-time staff, temporary employees, and student workers; facilitates professional development to ensure staff remain current on regulations and practices; fosters a high-performing, student-centered team culture through structured communication, coaching, and ongoing training. 10% - Student Services Integration and Institutional Engagement Supports the planning and supervision of Mesa Community College's one-stop student services operation, ensuring effective in-person, virtual, and phone service delivery; collaborates across departments, including Information Technology and Student Records, to improve student-facing services; participates in college and district committees, task forces, and working groups; represents the college and financial aid office in professional organizations and with internal and external stakeholders to advance institutional goals and improve service to students. Minimum Qualifications Master's Degree from a regionally accredited institution in education, business administration, public administration, legal studies, a social science field, a humanities field, or related field and four years of related experience that includes two years of management and supervisory experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. National Association Student Financial Aid Administrators (NASFAA) Certified Financial Aid Administrator B. Five (5) or more years of experience as a Director, Associate Director, or Assistant Director of a program of similar complexity and scope in an institution of higher education C. Five (5) or more years' experience providing supervision, personnel management, administering special programs/budgeting, and providing fiscal oversight of a financial aid department in an institution of higher education D. Five (5) or more years' experience administering state and federal (Title IV) financial aid, financial assistance programs, and scholarship programs. Experience interpreting and ensuring compliance with federal, state, local, and institutional financial aid regulations, laws, and policies. Experience ensuring compliance with enrollment reporting. E. Proficient with student information systems such as PeopleSoft Campus Solutions and Microsoft Office Applications, including but not limited to Excel, Word, and PowerPoint. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 Posting Close Date Apply on or before September 1, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321684&PostingSeq=1 jeid-21f7b6beb53cd348b02b259b68679967 | |