Bilingual Loan Processing Associate - El Paso, TX

* High School Diploma or equivalent
* At least 18 years of age
* Must have strong and accurate typing and data entry skills
* Must have strong PC knowledge
* Must have good phone etiquette and customer service skills
* Fluent communication skills in both English and Spanish
* Ability to organize and prioritize
* Able to effectively work with employees at all levels
* Must be able to get along with co-workers and work effectively in a team environment
* Must successfully pass background investigation and drug screen according to company policy

* Assist both English and Spanish speaking customers with consumer loan inquiries
* Maintain a basic working knowledge of lending products and services
* Maintain a satisfactory service level regarding call volumes and document preparation
* Interview customers regarding loan details and answer questions
* Type loan contracts
* Prepare reports
* Process loan applications
* Assist in loan closings
* Process loan transactions
* Research history on current loans
* Other duties as assigned

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift 25 pounds

FCBI is an equal opportunity employer.