AV/VTC Systems Analyst Journey Level

As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex - offering exceptional service and the Precise solution.

We are currently seeking a AV/VTC Systems Analyst Journey Level to support our Washington, DC customer. Naval Sea Systems Command (NAVSEA) is the Department of Navy's (DON) central activity for designing, engineering, integrating, building, and procuring U.S. Naval ships, shipboard weapons, and combat systems.

Provides information technology (IT) and media support to the NAVSEA Commander and other senior leaders, performing conference room setup, troubleshooting/ supporting IT issues both onsite and remotely, and addressing end-user incidents promptly. Creates and maintains knowledge management structure for digital artifacts in SharePoint for NAVSEA Commanders Action Group (CAG).

Duties:

• Manage Information Technology (IT) and Audio Visual (AV) systems in conference rooms by providing setup, maintenance, user support, and integration with IT systems to ensure effective and efficient meetings.
• Facilitates the customer's AV/VC needs both in-person and virtually.
• Conducts pre-meeting IT and media testing and setup.
• Oversees all aspects of Video Teleconferencing (VTC), Audio/Visual (AV) equipment and related voice/data communications setups for meetings and/or events and performs basic troubleshooting for meetings and conferences.
• Regularly check equipment or worn-out components to prevent issues and troubleshooting any technical problems that arise during meetings.
• Provides a proactive approach to learning, adapting to new IT systems and procedures, and stays current with IT and AV technology.
• Maintain broad knowledge of NAVSEA software/hardware and procedures, and policies such as IT, HR, finance, cyber security, and technical security that impact the user work environment.
• Coach end users on tools and equipment usage.
• Maintain CAG's knowledge management, best practices, and obstacles log to assist with information retention and tool updates.
• Assist in managing and reporting status and implementation of CAG projects to CAG Director and NAVSEA leadership.

Required Skills and Experiences:

• Minium of Five (5) or more years relevant or specialized experience in military program support.
• Exhibits an advanced level of professionalism and possess decorum when communicating to senior civilian and military leadership and navigating executive environments.
• Strong troubleshooting ability - independently isolates issues and determines root causes.
• Diplomatic, team-oriented outlook in conjunction with delivering outstanding customer service.
• Proficient in deploying and troubleshooting hardware and peripherals.
• Experienced in handling conference room setups, Microsoft Teams conferencing, telephony systems, and collaboration tools.
• Willingness to learn and adapt to new systems and procedures/stay current with AV technology.
• Flexible with daily work hours to meet the Commander's needs.
• Judgment to escalate issues based on impact.
• Forward-thinking to support the tactical and strategic goals of the team.
• Attention to detail and works independently with sufficient knowledge.
• Able to multi-task in a fast-paced environment, accepting emergent tasks with little to no supervision and/or direction.
• Strong experience with use of Microsoft Excel, Word, PowerPoint, and Teams.

Degree Requirements:

• BS/BA Degree

Must currently hold and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.

We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.

Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is Not to Exceed $78,500 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems' total compensation package.

Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.

Precise Systems and its subsidiaries are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment and shared Vision and Values of Integrity, Respect, and Responsibility allow us to leverage differences, encourage innovation, and expand our success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law.