SAH Administrative Assistant II

Lifespan
United States, Massachusetts, Fall River
Jul 31, 2025
LEAD SECRETARY, PAIN MANAGEMENT DEPARTMENT To provide leadership and support to all administrative staff to promote efficiency and accuracy and excellent customer service to our patients and a positive patient experience to the organization. KEY RESPONSIBILITIES Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. 1. Commits to recognize and respect cultural diversities for all customers (internal and external). 2. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs, and ages, utilizing interpreters when needed . Performs other duties as assigned REQUIRED KNOWLEDGE AND SKILLS *Excellent phone and face-to-face customer service skills* *Excellent communication skills with attention to details both verbally and in writing* *Ability to work independently and take initiative in the absence of management* *Good judgment and problem-solving skills* *Possess good organizational skills and time management* *Ability to develop and train administration staff new processes to promote efficiency and patient experience* Minimum Education Requirements: High School Diploma or preferably Associates Degree in related field Minimum Work Experience: 3-5 years' experience in related field Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor. Location: Saint Annes Hospital, USA:MA:Fall River Work Type: Full Time Shift: Shift 1 Union: SEIUSA