Inside Sales Representative - Infrastructure Business Unit

About Kennametal

With over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated$2.1 billionin revenues in fiscal 2023. Learn more atwww.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Inside Sales Representative - Infrastructure Business Unit

Location - Remote (within United States)

Job Summary

The Inside Sales Rep is a true self starter, who proactively and aggressively pursues market share growth and grows/ maintains customer relationships with new and existing accounts. This role is responsible for running a territory like a business as an "owner", closing deals, and solidifying loyal repeat buyers, either by direct/ indirect selling providing a sales service-oriented interface with all outside consultants, users, representatives, prospects, and internal personnel.

Key Job Responsibilities

* Actively pursue new customers/relationships in a defined territory with main goal to increase sales through strategic planning, outbound calling, emailing, and video conference. Manage the sales process from proposal to close.* Manage and grow existing relationships with customers with relatively low spend (less than $50K).
* Transition accounts as needed to/ from field sales - based on annual review of performance.
* Determine and create daily activities in collaboration with field sales, to win sales and resource requirements/ risks.
* Leverage CRM and sales enablement tools to document customer interactions (i.e. calls, emails, tasks & report preparation).
* Identify potential untapped markets through cold calling, research, leads.
* Gather customer and competitor insights. Utilize the data to drive sales objectives and/or transition the information to field sales to capture market share.
* Drive customer adoption of e-commerce tools through education & marketing campaigns.
* Negotiate pricing, agreements, programs.
* Collaborate internally with technical experts and team to win new business.
* Customer problem solving through effective communication and teamwork with internal & external stakeholders.
* In conjunction with application support, engage in technical discussions with potential and current clients through demonstrations and presentations.

Requirements

* Associates or Bachelor's Degree in Business, Marketing or Communications preferred.
* 3-5 years professional sales experience required
* Experience with manufacturing is a plus

Equal Opportunity Employer