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Business Risk & Controls Program Manager

First Citizens Bank
United States, North Carolina, Raleigh
4300 Six Forks Road (Show on map)
Jul 30, 2025
Overview

This is a remote role that may only be hired in the following location: North Carolina, Georgia.

The Business Risk & Controls Program Manager plays a vital role in evaluating the effectiveness of controls within First Citizen Bank's Enterprise Technology & Operations (ET&O) organization, primarily in the Technology and Cyber Security domains. The position will develop testing plans to assess the adequacy of design and operation effectiveness of Cyber and Technology controls. Additionally, the Business Risk & Controls Program Manager will escalate and communicate any findings identified through control testing to control owners to help facilitate remediation of identified findings. The right candidate will function as a mentor to less experienced team members.


Responsibilities

  • Perform Control Testing: Perform testing of controls in Cyber and Technology domains. Evaluate control design and validate the operating effectiveness of controls in mitigating, monitoring, and reporting risk throughout the ET&O organization in accordance with departmental and enterprise standards. Identify opportunities to improve and streamline control testing and reporting.
  • Support Risk and Control Self-Assessments (RCSA): Working with the Business Risk & Controls (BR&C) team, RCSA Team, and members of the Business Units, leverage risk assessments and control testing results to support RCSA execution to support the identification, assessment, and monitoring of organizational risks.
  • Project Management: Manages assigned work to ensure results meet identified timelines for the assigned portion of the annual plan. Additionally, participates in special projects and performs other duties as required.
  • Relationship Development: Build and maintain relationships with all relevant stakeholders including multiple levels of management, the Business Risk & Controls (BR&C) team, internal auditors, external auditors, and other internal controls assurance functions.

Qualifications

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study: Finance or Risk Management

Preferred Area of Experience: Control Testing or Auditing

Preferred Qualifications:

  • CIA, CISA, CRISC, CISSP certifications preferred.
  • Experience in Cybersecurity or Technology preferred.
  • Knowledge of standard risk management or control frameworks such as COBIT, ISO, FFIEC, COBIT, and ITIL is required.
  • Knowledge of financial sector regulatory practices for a large financial institution.
  • Proficient in MS Office applications.
  • Experience with Archer or a similar GRC tool.
  • Excellent verbal and written communication skills.
  • Detail oriented and strong technical aptitude.
  • Ability to work with minimal guidance.
  • Ability to lead control walkthroughs and control testing results discussions with various levels of management.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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