New 
Director, Cloud Solutions Provider Channel Authorization Experience
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Jul 22, 2025 | |
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OverviewWith a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions-at scale! The Global Partner Go To Market (GTM), Programs, & Operations (GPO) organization within GCPS brings together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments. The Channel Programs team is looking for a Director, Cloud Solutions Provider Channel Authorization Experience to own and manage the strategy and execution of the Cloud Solutions Provider (CSP) authorization eligibility enforcement to grow the impact of this channel. This role works in partnership with the partner sales segments, program compliance, business operations, CSS, engineering, finance and business planning to determine the optimal onboarding and offboarding experience in support of the CSP authorization strategy, to be executed in accordance with program policies. This role will also influence the CSP program's partner and field readiness strategy, to partner communications strategy and internal and external CSP authorization narrative and messaging in alignment with program strategy. This role is vital to ensure we have a compliant and capable ecosystem of participating partners, attracting the best partners with highly valued services and solutions that are differentiated across the customers' end to end engagement lifecycle to meet our customers' evolving needs. It is also important for this role to improve the way partners work and engage with Microsoft by ensuring that we have a program that has clear eligibility requirements, friction free onboarding process and high accountability on delivering performance that meets program eligibility requirements. This individual will also be responsible for driving the business insights to achieve strong partner satisfaction, and implement program improvements as needed, to accelerate partner performance. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesOwn program operations strategy and excellencein partnership withthe partner sales segments, business operations, CSS, and engineering teamsto ensureoptimalexecution todeliverafriction free onboarding and offboarding experiencetoparticipating partners. Close partnership with Business Planning, Compliance and Microsoft Corporate, External, and Legal Affairs (CELA) teams to ensure adherence and enforcement of program policies. Design strategies to support partner and field execution at scale, with readiness content, to continuously improve partners' understanding of authorization eligibility requirements. Develop required program analytics to gain insights to understand and track the health of the program. Gather feedback from partners and best practices to address challenges and remove blockers. You will work alongside many stakeholders, which will require a balance of leadership and influence skills to support the broader strategic and operational needs of the team. OtherEmbody our Culture and Values | |