Manager, Workforce Management Long Term Sales Planning- On site Stamford

Are you a strategicand data-driven leader that plays a critical role in aligningworkforce capabilities with future sales goals to drive sustainable business success?

BE PART OF THE CONNECTION:

Spectrum is looking for a Manager of Workforce ManagementLong Term Sales Planning responsible for supporting the operational and staff planning needs of the Sales organization and provides integrated analysis of operational metrics. Responsible for managing the successful development and execution of data-driven operational reporting and data analysis.

This role is On-site, Stamford 4 days. 1 Day Hybrid.

HOW YOU CAN MAKE A DIFFERENCE:

Actively and consistently support all efforts to simplify and enhance the customer experience

• Manage budget/forecast functions, development of models, reporting and analysis.
• Act as a liaison for the Long Term Planning team in support of monthly staffing reporting summaries and forecast trends related to department budget process.
• Provide oversight of complex workforce data management, including reviewing, analyzing; providing solutions and visibility of this data to department leadership.
• Manage a team who gathers, analyzes, refines, validates, documents and maintains complex user stories and business requirements.
• Assign projects and provide support to Long Term Planning Analysts, up to and including reviewing performance and monitoring continuous improvement plans.
• Accountable for the execution of departmental processes and methodologies.
• Ensure complete analysis and understanding of interdependencies, business risks, risk mitigates that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
• Ensure all defined business rules/policies are documented, implemented as designed.
• Responsible for directing analysis to include analyzing staffing and metrics.
• Perform other duties as requested.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to work and model a high sense of ownership, collaboration, and execution excellence.

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to manage multiple projects at one time

Ability to effectively present information to management

Ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative and to accomplish job duties

Ability to make decisions and work collaboratively with others to solve problems

Ability to supervise and motivate others

Superior knowledge of software applications such as Word, Excel, etc.

Knowledge of telecommunications industry preferred

Required Education

Required Related Work Experience and Number of Years

Accounting/Business Planning/Finance experience - 5+

Preferred Related Work Experience and Number of Years

Management or leadership experience - 2+

WORKING CONDITIONS

Office environment

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