Technical Site Manager

At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey.

Are you our next Site Manager?

Are you a results-driven, hands-on leader with a passion for technical support and customer service in a high-paced manufacturing environment? Atlas Copco is seeking a proactive and communicative Technical Site Manager to serve as our on-site representative at GM Defense in Concord, NC.

In this role, you'll act as a trusted partner to the GM Defense team, providing real-time troubleshooting, data configuration, and coordination of tool-related support. This is a solo, on-site position ideal for someone who is technically confident, self-sufficient, and thrives on building strong customer relationships.

How You'll Make an Impact:

* On-Site Technical Support: Serve as the go-to resource for tool support, system configuration, and troubleshooting of Atlas Copco products.

* Database Management: Manage, update, and run queries within production databases to ensure tool and system data accuracy.

* Network & Systems Support: Act as the first line of defense for diagnosing basic network and IT-related issues affecting tooling systems.

* Customer Communication: Build strong working relationships with GM Defense teams, providing real-time updates, clear communication, and service excellence.

Technical Proficiency:

• Comfortable navigating data systems and configuring tool settings (SQL experience is a plus but not required)
• Advanced knowledge of networking and IT systems
• Ability to troubleshoot system issues

Industry Knowledge:

• Familiarity with industrial tools, automation, or production equipment

Soft Skills:

• Capable of working independently with minimal oversight
• Service-oriented mindset with a proactive, problem-solving approach
• Clear and effective communicator, able to translate technical details to non-technical stakeholders

Education:

• Associate's or Bachelor's Degree in Engineering, IT, or a related technical field is highly preferred

At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.