Supervisor Labor Scheduling & Training

Supervisor Labor Scheduling & Training

Job Location: Lancaster, PA

Pay Level: 1A

This position will be posted internally until the close of business on XXX

Summary:

The Hershey Company Y&S Lancaster plant is a Non-Union plant producing Licorice Products such as Twizzlers, Nibs, Jolly Rancher Ropes, and Pull & Peel, in a high-speed complex environment.

The Supervisor Labor Scheduling & Training is responsible for establishing and communicating processes, positions, training criteria and guidelines currently embedded throughout the organization.

• Manages ongoing labor management and scheduling, training, and SOPs (i.e. Process Operating guides, Step-up cards, and Work instructions).
• Directs and manages the activities of hourly production personnel while safely and effectively serving the needs of the production areas of the plant.
• Complies with regulatory requirements, company and plant policies and procedures.

Responsibilities:

Manage daily, weekly and OT labor scheduling for a 3-shift operation

• Manages team and workload in accordance with annual budget
• Manages annual Vacation scheduling process
• Responsible for scheduling the daily lineups
• Manage and coordinate daily and weekly overtime processes
• Plan and manage restricted labor in accordance with plant policies
• Plans for upcoming weekly staffing requirements based on Corporate's shift level demand
• Manage the internal job posting process
• Partner with OHN and HR to ensure tracking and compliance with FMLA and ADA guidelines

Manage the plant training and certification processes

• Manage the hourly EE job training and certification processes within annual budget
• Lead Plant Learning & Development Pillar
• Support new hire onboarding, orientation, and assessment processes

Own the creation and updating of the plants Standard Operating Procedures

• Ensure SOPs are updated and accurately reflect the correct processes and procedures
• Oversee the annual review process of all SOPs in accordance with company policy

Serve as the plant owner for temporary workforce relationship

• Collaborate with contingent agency for temporary workforce needs
• Manage the temporary workforce orientation and training

Serve as the plant owner for Part-time worker relationship

• Communicate and schedule each part-time employee 2 weeks in advance

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Knowledge of production systems
• Managerial ability (communication, delegation, motivation, engagement, etc.)
• Process oriented
• Ability to think critically and solve problems
• Decisive and able to work with ambiguity
• Knowledge of product quality standards and regulatory requirements
• Ability to work with and relate to all levels of personnel
• Ability to read/interpret production performance reports
• Experience in manufacturing supervision
• Proficient in the use of SAP, Excel and PowerPoint preferred
• Experience with labor scheduling processes preferred
• In depth knowledge of Lancaster plant labor requirements, is a plus

Minimum Education and Experience Requirements:

• High school education or equivalent
• B.A./B.S. Business Management or equivalent combination of formal supervisory training and experience preferred
• Minimum 5 years manufacturing experience, including 3 years in a supervisory role with direct reports

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