New

Receptionist

TEKsystems
$39,520.00 - $41,600.00 / yr
paid holidays, 401(k)
United States, Illinois, Lake Zurich
Jul 10, 2025
Description This role will be responsible for sitting at the front desk and greeting customers and guests as they come in. This person will also assist with general customer service emails and orders. Eventually this role could grow into a full time customer service role answering calls, emails and order entry. Sitting at the front desk of the corporate HQ. Greet visitors and answer phones. Assist customer service (run reports, follow up on orders, data entry in customer specific portals). Answer front desk phone. Help with various administrative duties. Act as a backup to the customer service department for inbound calls and order entry when they have influx of work or when team members are out on PTO. Front Desk & Communication: Answer and direct incoming phone calls in a courteous and professional manner Greet and assist visitors and clients upon arrival Manage front desk operations including mail, packages, and general inquiries Customer Service Support: Assist the Customer Service team with generating and updating customer reports Enter shipment status and tracking information into customer portals accurately and promptly Monitor and ensure the smooth operation of EDI (Electronic Data Interchange) transactions Provide proactive order and shipment status updates to customers via email or phone Follow up on customer orders that are on hold and work with relevant departments to resolve issues Maintain clear and organized documentation of all customer interactions and transactions Collaborate with warehouse, sales, and manufacturing teams to ensure timely delivery and order fulfillment Skills & Qualifications Must Haves: - 1+ year of front desk experience - 1+ year of office customer service experience (preferred to have someone who is familiar with manufacturing) - HS Diploma required Nice Haves: - ERP software - Previous order entry and customer service experience - Data Entry Soft Skills: - Detail oriented - Multi-Tasker - Must be okay with looking for work to stay busy - Professional verbal and written skills Pay and Benefits The pay range for this position is $39520.00 - $41600.00/yr. We do offer 401k, however, company does not match. Medical, dental, vision, basic life, voluntary life, STD - all first day of employment. Company contributes to part of the medical, dental, vision. Offers an employee only medical plan at no cost to employee. Company also covers 100% of basic life for a $25,000 policy. PTO and 8 paid holidays after 90 days. Medical is through BCBS / PPO. Dental, vision, life, STD through MetLife. Each employee also receives: $50 net for Birthday $50 net for Thanksgiving Workplace Type This is a fully onsite position in Lake Zurich,IL. Application Deadline This position is anticipated to close on Jul 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.