New

Surgery Scheduler/Patient Financial Counselor

TEKsystems
$23.00 - $27.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Fresno
Jul 08, 2025
Job Title: Patient Financial Counselor - Oncology Practice Location: Onsite in Fresno, CA Schedule: Full-Time Hours Job Purpose The Patient Financial Counselor plays a critical role in ensuring access to medically necessary services by guiding patients through financial counseling, assistance programs, and payment options. This position supports patients in understanding their financial responsibilities and helps secure coverage through various assistance programs. Key Responsibilities * Execute daily financial counseling tasks, including: * Running daily schedules for consults and procedures * Verifying benefits (VOB) and preparing cost estimates * Collecting time-of-service payments * Assisting with financial assistance and Medi-Cal applications * Coordinating with early-out collections partners for payment plans * Monitor and collect outstanding patient balances * Apply for and track financial assistance and patient aid programs * Maximize financial support for patients based on coverage needs * Educate patients on insurance literacy and available assistance options * Conduct outreach campaigns during open enrollment periods * Initiate and manage charity care applications per policy * Collaborate with financial counselors, patient navigators, front office, and clinical staff * Meet monthly Key Performance Indicators (KPIs) and report to management Qualifications * Minimum 2 years of experience in a medical office setting with insurance and financial responsibilities * Working knowledge of medical terminology, ICD-10, and CPT codes * Strong communication, financial assessment, and advocacy skills * Proficiency in Microsoft Word, PowerPoint, and Excel * Associate's degree or equivalent combination of education and experience * Flexibility to work varied schedules as needed Work Environment * Professional office setting within a medical facility * Conservative business attire required (e.g., slacks and blouse) * Reports directly to the Patient Financial Manager * In-person presence required; hybrid flexibility may be available in the future Employee Value Proposition This organization is a large, multi-physician oncology practice with locations across the West Coast and plans for continued expansion. Now part of a larger healthcare network, employees gain access to broader career opportunities, including roles at the corporate level. * Competitive benefits package upon permanent hire * Bonus program based on percentage of collections (company averages $20-25M/month) * Career growth and leadership opportunities across 50+ sites Why This Role is Open Due to recent expansion and the addition of a new specialty facility, the organization is hiring Financial Counselors at every location to support increased patient volume and maintain high-quality service. Pay and Benefits The pay range for this position is $23.00 - $27.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fresno,CA. Application Deadline This position is anticipated to close on Jul 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.