New

Servicenow Analyst

TEKsystems
$45.00 - $55.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Bellevue
Jul 08, 2025
Description Day to day: review inventory, software, document, determine which bucket the title will go into, follow to closure, and move to the next software title. Tens of thousands of those. Once phase 1 is completed and the framework is laid, track governance, compliance, and renewals. Tools: ServiceNow Operational Support: * Maintain software inventory and license records using ServiceNow * Track software lifecycle from request to retirement, ensuring alignment with organizational policies. * Assist with onboarding, renewal, and offboarding processes for licensed software. Software Request & Approval Workflow: * Coordinate intake, routing, and documentation of software requests. * Ensure completion of necessary reviews (e.g., security, architecture, EULA/legal). * Monitor SLAs and follow up with request approvers and reviewers. Compliance & Governance: * Support audits and license compliance checks. * Identify and help remediate unauthorized or unlicensed software in the environment. * Work with governance teams to enforce policies and flag violations. Reporting & Analytics: * Generate reports on software usage, license allocation, compliance status, and cost-saving opportunities. * Provide data-driven insights to support renewals, vendor negotiations, and optimization efforts. Collaboration & Communication: * Liaise between IT, security, procurement, legal, and end-user departments. * Provide support and training to end-users on software request processes and compliance requirements. Qualifications: * 2-4 years of experience in software asset management, IT operations, or business analysis. * Familiarity with ITSM tools (e.g., ServiceNow), SAM tools and asset lifecycle processes. * Strong analytical skills with a keen attention to detail. * Ability to manage multiple tasks and work collaboratively across teams. * Excellent communication and documentation skills Skills Servicenow, SAM Module, Workflow Additional Skills & Qualifications NA Experience Level Intermediate Level Pay and Benefits The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Bellevue,WA. Application Deadline This position is anticipated to close on Jul 11, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.