Commercial Operations Administrator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Commercial function exists to support Work Dynamics growth through securing more income for the valuable scope we deliver, reducing risk, and changing our commercial contract models and pricing to best align with the market over time.

The Commercial Operations Administrator is an essential role on the team. Working closely with regional and global Commercial team members, this role will be responsible for ensuring the CRB program and processes run efficiently, while carefully tracking and reporting outcomes and closing out actions. It will require excellent time management, attention to detail, executive presence, and a bias to collaboration and teamwork.

The Commercial team will bring together people with diverse business skills and backgrounds and is intended to be a development pathway for talent, enabling people to expand their account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

The Commercial Review Board is a corporate policy and governance process designed to ensure effective review and risk management of new business opportunities, renewals, and expansions at sub-regional, regional, and global levels. This program strengthens the sales process to maximize JLL's opportunity to win business which supports the overall Work Dynamics strategy and growth objectives.

The Commercial Operations Administrator will work closely with the Commercial Program team to ensure proper governance of the Commercial processes through:

• Scheduling divisional and regional Commercial Review Board meetings, coordinating with senior stakeholders and SMEs in region, and regional and global Commercial Executives where applicable, to ensure effective reviews.
• Ensuring Commercial Review Board process and governance are followed consistent with the Global Policy. Where anomalies or new scenarios arise, work with the Commercial Operations leadership to resolve.
• Verifying required data and documentation is in order and closing out approvals and actions as required by the global policy.
• Confirming Commercial Review Board data is complete in support of quarterly and annual KPI reporting in collaboration with the Commercial Intelligence team.
• Participating in wider Commercial team initiatives to enable benefit capture and reporting.
• Supporting regular and ad-hoc reporting as required by the Commercial Intelligence and Tools and Analytics teams as requested.
• Participate in ad hoc Commercial projects and perform other tasks as required.
• Successful candidates are likely to have 3-5 years of relevant business experience and a track record of working successfully with multi-disciplinary teams in a matrixed business environment.
• Current knowledge of Work Dynamics business models, clients and geographies will be highly valuable but is not required.
• Excellent time management skills and the ability to multitask and prioritize will be essential to actively addressing client and team requests throughout the day.
• Exceptional communication skills and organizational ability is required to receive, assess, and address inquiries and follow-ups promptly.
• Flexible, adaptable to change, and able to work in a fast-paced environment.
• Basic knowledge of Microsoft Office Suite, including Excel, Teams, and Outlook is required; experience in Salesforce or similar platforms is a plus.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.