New

Customer Service Representative (Hybrid)

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Beaverton
Jun 19, 2025
Join Our B2B Customer Service Team - Where Your Voice Makes a Difference! Are you ready to step into a role where your communication skills, attention to detail, and drive to help others truly shine? We're looking for a motivated and customer-focused individual to join our Inbound Customer Service Team-supporting business clients, not the general public. This is your chance to be part of a collaborative, fast-paced environment where your contributions are valued and your growth is supported. What You'll Be Doing: * Manage and maintain customer accounts with accuracy and care. * Communicate account status updates clearly and professionally. * Collect and process payments to keep accounts current. * Investigate billing questions and resolve issues directly with customers. What You Bring: * 1-2 years of experience in billing or a call center (preferred, not required). * Familiarity with Salesforce or other CRMs is a big plus. * Understanding of credit and collections processes is helpful. * Strong communication skills with a proactive, solution-oriented mindset. * Comfortable using Microsoft Office 365 and Google Workspace. * High school diploma or GED required. Why You'll Love Working Here: * Structured Onboarding: 4 weeks of hands-on training with a clear path to independence, Monday-Friday from 7 am to 3:30 pm. * Week 1: Instructor-led training * Week 2: Peer shadowing * Week 3: Supported solo work * Week 4: Independent work with full confidence * Hybrid Flexibility: After training, enjoy a hybrid schedule with just 4 in-office days per month-typically Tuesdays and Thursdays for team building and collaboration. * Work-Life Balance: Standard hours after training are Monday-Friday, 5:00 AM - 1:30 PM, giving you your afternoons free. * Team Culture: Join a supportive, tight-knit team that values collaboration, growth, and having fun while getting things done. If you're a strong communicator who thrives in a structured yet flexible environment and enjoys solving problems for business clients, we'd love to hear from you! Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Beaverton,OR. Application Deadline This position is anticipated to close on Jun 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.