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Production Control Analyst

GEHA
paid time off, tuition assistance, 401(k), retirement plan
United States, Missouri, Lee's Summit
401 Southwest Ward Road (Show on map)
Jun 16, 2025

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.

Leads the technical design and configuration of the enterprise scheduling systems for production systems. Establishes technical methods, integrate and configure advanced operational processes to support schedules within our production and non-production environment under the direction of the Team Lead. Responsible for production and non-production requirements for critical paths, error resolution and delays. Handles application level issues and provides appropriate solutions to maintain stability and availability within our infrastructure. Maintains technical methods knowledge base for batch and implementation procedures, rules and changes to environment. SKILLS

* Designs, implements and maintains technical processes, procedures and custom interfaces to support the job scheduling system in all environments. These responsibilities include the technical design, coding and implementation of custom processes and interfaces for operational and production processing.

* Maintains implementation of production job schedules, integrations and Technical Standards Knowledge Base. This includes the analysis of processes to identify potential problems with delivery of operational services and partnership with other departments for optimization of process flows.

* Reviews all procedures to ensure that they conform to the existing GEHA standards.

* Evaluates additions, revisions, and deletions to batch processing integration with technical methods. Anticipates impact of errors and changes on batch processing schedules. Provides early warning to IT staff and customers.

* Attends and actively participates in weekly Change Control Meetings with all IT departments and reports activities relating to changes in Production Control.

* Provides on-call support on rotation

Required skills

4+ years of technical or process scheduling experience in a distributed operating environment.

Experience working with production applications and scheduling systems, knowledge of server administration with the current version of Windows Server, Visual Basic, XML, SQL, FTP/SFTP

Strong knowledge of Powershell and Windows batch scripting procedures.

Strong analytical and problem-solving skills

Excellent verbal, written and professional communication skills to exchange information and provide technical expertise.

Preferred Experience

Experience with Azure cloud technology

Experience with Control-M SaaS or other cloud-based orchestration tool

Required Education

Four-year degree in computer science or related field.

Additional years of qualifying work experience may be considered in lieu of formal education.

Work-at-home requirements

  • Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
  • A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
  • Latency (ping) response time lower than 80 ms
  • Hotspots, satellite and wireless internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

  • Competitive pay/salary ranges
  • Incentive plan
  • Health/Vision/Dental benefits effective day one
  • 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
  • Robust employee well-being program
  • Paid Time Off
  • Personal Community Enrichment Time
  • Company-provided Basic Life and AD&D
  • Company-provided Short-Term & Long-Term Disability
  • Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $97,077 - $136,843 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

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