Associate Director, Commercial Partnerships

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

We are seeking a highly organized and detail-oriented retail account manager. The ideal candidate will be responsible for managing key operational, supply chain and release planning workflows supporting SME's independent retail and wholesale distribution partners. This includes all aspects of release strategy and planning, product forecasting and inventory management. Strong systems/supply chain management skills and top-notch communication are a must; a proactive approach to all aspects of day-to-day work is essential.

• Inventory and Shipment Control:Manage and monitor inventory levels to ensure optimal allocation and stock availability. Implement inventory management strategies to minimize stockouts and overstock situations.
• Order Processing:Oversee the order processing cycle, from order placement to delivery. Ensure timely and accurate order fulfillment.
• Account Forecasting and Reporting:Analyze sales data and report activity to relevant stakeholders inside the business. Pro-actively identify trends and make recommendations to drive more overall efficiency.
• Label Support: In partnership with SME frontline and catalog labels, collaborate and execute on best in class independent retail campaigns. Support end to end planning workflows including key account communications and timelines, inventory forecasts, allocation tracking and review as well as tentpole promotional activities.
• Stakeholder Collaboration:Work closely with the commercial, D2C, marketing, and logistics teams to align inventory levels with sales forecasts, promotional activities and overall campaign targets.
• Problem-Solving:Identify and resolve any issues related to inventory discrepancies, order fulfillment, and account management. Implement corrective actions to prevent future occurrences.
• Account Management:Develop and maintain strategic relationships with direct independent retail partners. Serve as the primary point of contact for partners to address day-to-day issues and/or unexpected roadblocks in a timely manner.

• 5+ years of experience in music industry and retail account management
• Highly proficient in utilizing supply chain management systems and tools
• Detail-oriented with strong organizational skills.
• Comfortable in a high paced, nuanced work environment
• Established network of contacts across physical retail
• Supports a customer first mind-set
• Proficient in using account and industry level data and analytics to drive better results
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.