Section Coordinator: Business Intelligence

Lubbock

41296BR

Procurement Services

Position Description

Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Triage the support for Techbuy. Assist with end-user's and vendor's needs related to TechBuy functionality, providing the best customer service, timely responses, and making decisions to best assist customers and maintain efficiency within the TechBuy system. Maintain a balance between TTU Operating Policies and Procedures and customer benefit in decision-making. Continuously evaluate and identify opportunities to drive process improvements that positively impact on the customer's experience in coordination with Procurement Services leadership.
• Communicating with departments and vendors on procurement support issues. Effectively communicate orally and in writing, including the ability to convey complex and technical subjects in a clear, concise, and positive manner.
• Oversee Procurement services website maintenance, ensuring compliance with accessibility requirements and TTU marketing requirements. Coordinating the update of information by working with each procurement team to ensure appropriate content. Oversee the training resources and Contract Resources page on the website. Explore opportunities for improving information sharing through the website.
• Assist in developing analytical summaries, reports, and analytics for all procurement functions. Maintain the annual report summary and ensure all areas are submitting the required reports by the deadlines. Guiding the team on using data to make business decisions.
• Develops and contributes ideas that provide innovative solutions to improve strategic procurement efforts. Meets regularly with leadership staff and other staff to discuss opportunities to improve processes and requirements. Utilize technology resources like Smartsheets and Power BI to improve efficiencies and data management.
• Maintains a high level of understanding of the procurement industry and related technology resources, is knowledgeable of the availability of resources, and is the subject matter expert regarding the technology resources.
• Manage and conduct training for campus and vendor stakeholders and develop pertinent training resources. Adapt training courses from in-person sessions to on-demand resources that departments can continually refer to.
• Represent Procurement Services by attending meetings.
• Oversee various systems in which the Procurement Services team operates such as Jaggaer and the Conflict-of-Interest System. Audits systems regularly for compliance.
• Assists the Section Manager in managing various projects for the department and works with the team to develop resources to support critical operations.
• Maintain testing plans and campus communications for changes resulting from new version releases of systems and products used by Procurement Services.

Required Qualifications

Bachelors degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

Knowledge of Jaggaer, Ellucian (Banner), Emburse, Dynamic Forms, RPA (Blue Prism), Cognos, Smartsheets, Power BI, Tableau, and advanced proficiency in Excel are a plus.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Professional/Personal References, Resume / CV

Optional Attachments

Recommendation/Referral, Writing Sample

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

18.48

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Grant Funded?

No

Job Group

Office and Admn Wkrs All Other

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Air Force Specialty Code

3A1X1

Army Military Occupational Specialty Code

42L, 42E

Marine Military Occupational Specialty Code

0111, 0101

Navy Enlisted Classification Code

1802, 641X