Communications Specialist II (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Communications Specialist II on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role supports the development and execution of internal and external communications for the Health Solutions (HS) business unit. Responsibilities include promoting HS initiatives through AMA channels, assisting with the creation and distribution of HS content and resources, and editing materials for both internal and external audiences. Contributes to process optimization, project management, cross-department collaboration, event coordination and special projects to enhance team productivity and support performance goals.

RESPONSIBILITIES:

Communications

• Edit and review communications and customer-facing materials for content accuracy and alignment with AMA Brand Guidelines and HS-specific content guardrails
• Maintain documentation around content guardrails for external-facing asset (e.g. Guides, Physician Professional Data and CPT) and educate HS stakeholders accordingly
• Draft and develop social media content in support of HS activities, including events and content promotion
• Assist in the creation of executive social media plans and basic profile content
• Produce HS-hosted webinars in ON24 for all lines of business
• Support content development for event related communications, including announcements or invitations and follow-up emails for speaking engagements, sponsorships and exhibits
• Design and manage the editorial calendar for internal HS communications
• Maintain the internal HS SharePoint site in collaboration with internal teams
• Support design and content of PowerPoint decks
• Monitor communication effectiveness and recommend improvements based on data and feedback

Marketing & Communications Department Support

• Support the marketing and communications team across all lines of business: Guides, Physician Professional Data and CPT
• Conduct research on market trends, competitors, and industry best practices to inform marketing strategies
• Support key team meetings, including agenda creation, note-taking and tracking action items
• Manage team meeting calendars and support the Director, Marketing & Communications in maintaining quarterly and weekly reports
• Help coordinate events, including logistics, calendar management and promotional materials
• Support Director, Marketing & Communications in creating content for planning, training and other initiatives, including scheduling and documentation

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in English, Journalism, Communications or related field; or equivalent experience
2. 3+ years of professional experience, to include marketing communications and editing.
3. Strong knowledge of AP writing and/or AMA style
4. Excellent written and verbal communication skills; able to draft and edit content
5. Excellent interpersonal skills; ability to develop relationships both internally and externally
6. Demonstrated understanding of how storytelling can effectively connect and engage an audience
7. Strong organizational and time management skills; ability to manage multiple projects simultaneously while maintaining attention to detail
8. Solid understanding of social media and the ability to navigate popular outlets (LinkedIn, Facebook, Twitter (X))
9. Demonstrated experience creating presentations using PowerPoint
10. Webinar production experience, ON24 experience preferred
11. Familiarity with Asana a plus

This role is an exempt position, and the salary range for this position is $72,706
- $96,941.This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION