MANAGER ADMINISTRATIVE

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Administrative Manager of the Cooper Women and Children's Institute (WCI) expands the depth of the institute leadership team and ensures a consistent, in-depth focus on quality, experience, growth, and financial goals & objectives. Key areas of responsibility will include oversight of provider scheduling protocols and templates to increase patient access, operational concerns and improvements in collaboration with ambulatory sites to streamline processes and improve patient and provider experience, office-based procedure workflow to ensure completed pre-authorizations and accurate scheduling and tracking of core institute metrics to highlight areas of successes and opportunities.

Manage day-to-day responsibilities and performances of institute administrative staff/surgical schedulers who bridge the gap of patient care needs between the institute, call center, ambulatory, nurse coordinators, and providers.
Collaborate with key organizational partners within WCI and Cooper (Ambulatory, Patient Access Center, Ambulatory Call Center, ABS/Health Care Access, Patient Relations, IT, etc.) and serve as the primary point of contact to implement new programs and enhance existing workflows within WCI.
Manage providers' PTO, scheduling protocols, template modifications, and schedule utilization
Track key institute metrics and prepare/maintain dashboards and performance reports as needed

0-2 required

3-5 preferred

Associate degree Preferred

Bachelor's Degree Preferred