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Director, Product Quality (R50028921)

FOX
paid time off, 401(k)
United States, California, Los Angeles
May 22, 2025
OVERVIEW OF THE COMPANYFox Corporation Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. JOB DESCRIPTION

The FOX direct-to-consumer (DTC) platform is a new, forward-looking initiative within Tubi Media Group that brings FOX's unparalleled content portfolio-news, sports, and entertainment-directly to consumers via an innovative subscription streaming service.

Driven by a highly experienced leadership team with extensive backgrounds at the intersections of media, technology, streaming, and content-and built with the full support of Fox Corporation-this venture combines entrepreneurial energy with deep media expertise.

Our vision is to create a unified, modern viewing experience that puts the consumer first-seamlessly integrating live and on-demand content across platforms.

At the intersection of cutting-edge technology and trusted storytelling, this is an opportunity to shape the future of streaming at one of the most pivotal moments in media. We're assembling a world-class team to deliver on that vision-and we're just getting started..

ABOUT THE ROLE
We are seeking a quality-obsessed and strategically minded Director of Product Quality to lead quality initiatives across FOX's direct-to-consumer (DTC) product.. This leader will be responsible for ensuring that the end-to-end user experience meets the highest standards across mobile, web, and connected TV platforms. You will drive quality assurance strategies and testing plans that align with the customer journey and partner cross-functionally to identify and address product quality issues before they reach the end user. This is a high-impact role requiring collaboration with Product, Engineering, and CX teams to champion a culture of continuous improvement and excellence in user experience.

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Own and drive the overall product quality strategy across FOX DTC experience

  • Develop and implement testing plans that account for the full customer journey

  • Lead cross-functional initiatives to enhance product quality, performance, and reliability

  • Identify and mitigate product quality risks proactively across the product lifecycle

  • Partner closely with Product, Engineering, and Customer Experience teams to ensure consistent quality checkpoints

  • Communicate clearly with internal and external stakeholders about product quality concerns, improvements, and expectations

  • Establish and monitor KPIs to measure and improve product quality over time

  • Stay ahead of industry trends and recommend tools, frameworks, and practices to evolve QA processes

WHAT YOU WILL NEED

  • Proven experience leading product quality or QA teams for consumer-facing digital products

  • Strong understanding of quality assurance methodologies, tools, and performance testing frameworks

  • Experience designing and executing testing strategies focused on the end-to-end customer experience

  • Excellent collaboration and communication skills, with experience influencing cross-functional teams

  • Track record of identifying quality issues and driving resolution through structured process and leadership

  • Familiarity with Agile development practices and product lifecycle management

  • Ability to synthesize data, customer feedback, and technical insights into actionable improvements

NICE TO HAVE, BUT NOT A DEALBREAKER

  • Experience with streaming media products or connected device platforms

  • Hands-on background in software testing or QA automation

  • Familiarity with observability tools and monitoring platforms

#Ll-Hybrid

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $143,000.00-197,000.00 annually. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.

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