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Manager, Supply Chain Loss Prevention

Petco
United States, New Jersey, Cranbury
257 Prospect Plains Road (Show on map)
May 22, 2025

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

  • We love all pets like our own
  • We're the future of the pet industry
  • We're here to improve lives
  • We drive outstanding results together
  • We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

  • Monitor third-party security firm for compliance within set contract.

  • Develop standards for security operations in conjunction with Loss Prevention leadership and DC leadership.

  • Liaise with DC leadership on all relevant issues.

  • Interact professionally and effectively through verbal and written communication at all levels both inside and outside of the company.

  • Operate material handling equipment as required to conduct audits and ensure equipment used functions according to standards.

Other Duties & Responsibilities:

  • Drive company's loss prevention initiatives to control shrinkage and meet company's shortage goals in the distribution centers.

  • Coordinate and execute quarterly accuracy audits on outbound trailers and shipments. Research root cause of errors and communicate findings to DC leadership.

  • Identify internal and external fraud exposure using tools and incident reports. Develop leads, expand the investigation as appropriate complete the investigation, recommend corrective actions (up to and including termination of the offender) and close cases.

  • Investigate high-loss stores and departments and work with regional, district, and store leadership in maintaining a high level of loss prevention; assist in the identification, apprehension, and processing of partners, and vendors; complete all necessary reports and case documentation and assist in prosecution, if required.

  • Investigate potential cases of internal dishonesty/theft through the Company Hotline. Responsibility includes interviews and investigations through final prosecution, if applicable.

  • Inspects security systems and controls to ensure merchandise, the building, and partners are protected; reports critical exceptions and facilitate any repairs needed to defective systems.

  • Assist with auditing inbound/outbound freight to ensure accuracy. Monitors DC to store transit of merchandise.Conduct operational auditing, coaching, and compliance visits as appropriate or required. Partners and resolves in issue resolution related to merchandise verification, manifesting accuracy and delivery of inventory.

  • Ability to think strategically around time management, prioritizing, and resource allocation.

  • Performs special projects as assigned by the Director of Loss Prevention.

  • Investigate any Loss Prevention concerns and acquire subject matter expert knowledge in any form of delivery including third-party, ship-from-store and all future delivery methods.

Education/Experience:

  • 4-year college degree with relevance to retail loss prevention/asset protection required. A degree in finance, business, criminal justice, or sociology would be considered.

  • Minimum 5 years' of experience in the field of retail management preferably as an Area or Regional Asset Protection/Loss Prevention manager or district leader.

  • Interview/interrogation experience and W/Z certification preferred.

  • Certification or ability to gain certification as both a Certified Forensic Interviewer (IAI) and Loss Prevention Certified (LPF).

  • Demonstrated advanced math proficiency, ability to analyze problems and trends, and exceptional written and verbal communication skill.

  • Ability to influence activities and results of those who are not direct reports.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile.The description provides general job duties and requirements, but the partner's manager may assign additional responsibilities or tasks depending on business needs.

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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