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Substitute Backstage Door Staff Substitute Box Office Staff

The Shubert Organization
United States, New York, New York
234 West 44th Street (Show on map)
May 06, 2025
Ensure that only authorized personnel have access to the theatre via the stage door.
Provide superior customer service to the show personnel and the house staff.
Meet and greet visitors, ensure they are authorized, and announce them.
Sign in all vendors and ensure they are authorized before allowing entry.
Sign for all packages and deliveries and ensure they are picked up promptly.
Responsible for safeguarding of all keys; follow proper procedures (sign-in/out log).
As required, conduct periodic rounds of the property (especially before locking up to ensure all equipment, faucets, etc. are turned off).
Alarm/disengage alarm for theatre and communicate same to the Security Department.

Superior customer service skills
Excellent communication skills
Responsive and friendly disposition
Must be punctual and reliable
If not currently a member of Local 306 must apply for membership within 31 days of hire.

Salary: $329.61 per day, $1,977.68 per week (6 days)

Providing exceptional customer service to customers purchasing tickets and assisting with general issues at the box office window
Adhering to all box office auditing requirements

Some box office / ticket selling experience
Good customer service and communication skills (both verbal and written)
Superior attention to detail
Strong math skills
Ability to prioritize multiple tasks
Familiar with Excel
Ability to maintain composure under pressure
Ability to work well both independently and in close physical proximity to others
A Local 751 Member or must apply for union membership upon hire

Experience with the STAR ticketing system
Applied = 0

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