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Strategic Partner Manager

RingCentral, Inc
life insurance, flexible benefit account, paid time off, sick time, 401(k)
United States, Illinois
Apr 22, 2025

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We're currently looking for: A Strategic Partner Manager in the Chicago area.

To succeed in this role you must have experience in:

  • Create and drive business plans with new Strategic Partners to identify and qualify mutually rewarding sales activities, strategies, and business opportunities.

  • Individual coaching, mentoring and skill development of Strategic Partner Teams

  • Create sales and marketing campaigns to drive lead generation for Strategic Partners.

  • Provide day-to-day support for Strategic Partners to help them sell, implement and support RingCentral's services.

  • Work with internal and CDW cross-functional teams to assist with partner implementation, support and commission escalations.

  • Understand CDW's business and how RingCentral services can enhance their value proposition.

  • Coordinate training, marketing, and overall enablement programs with new distribution and CDW.

  • Work cross functionally with other team members to deliver on company goals.

  • Recruit and sign and manage Partnerships with new Strategic Partners.

  • Develop and expand C-Level Relationships with Strategic Partners to increase sales and market share while maintaining profitability from a sales and overall business standpoint.

  • Drive requirements and help develop sales tools and materials for CDW.

  • Serve as internal channel advocate to ensure partner and customer satisfaction.

  • Participation in industry events such as trade shows and seminars.

  • Exceed revenue objectives.

  • Ability to travel up to 50%.

Desired Qualifications:

  • 5-7 years working with IT Distribution and Master Agents required

  • Successful track record in growing Strategic Partner revenues

  • Ability to build relationships with and strongly influence C-Level decision makers

  • Must be able to create and deliver strong presentations

  • Clear and effective communication skills, both verbal and written

  • Strong initiative and creativity applied through technology

  • Ability to excel in a team-oriented, collaborative, and fast-paced environment

  • Vibrant and energetic attitude, willingness to perform and get things done

  • BA / BS or equivalent education and relevant experience

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral's Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That's why RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

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