Cloud Engineer

Sr. Cloud Engineer, Webex Central Operations Engineering

The application window is expected to close on: April 30, 2025.

Work in FedRAMP High or IL-5 environments, requiring U.S. Person status, with some tasks necessitating U.S. Person on U.S. soil.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join the WebEx Central Operations Engineering team, a group of dynamic professionals dedicated to pioneering next-gen cloud solutions. Our collaborative environment fosters innovation and growth, making a significant impact in the world of digital communication.

Your Impact

As a Sr. Cloud Engineer, you will play a pivotal role in designing, developing, and operating the cutting-edge cloud platform for WebEx. You will leverage your cloud-native technologies expertise and robust software development background to create, integrate, and maintain essential software components.

• Utilize CICD tools such as GitOps, Harness, and Jenkins, and IaC technologies like Ansible and Terraform, for rapid application delivery and cloud infrastructure provisioning on AWS.
• Collaborate with DevSecOps and Security Testing Orchestration (STO) teams to mitigate security risks and implement business logic using the Open Policy Agent (OPA) framework.
• Conduct load testing to validate system performance and implement best engineering practices to ensure resilient software delivery.
• Author and maintain user documentation, resolve cloud platform issues, and participate in on-call rotations to support platform and application services.
• Contribute to the reliability, scalability, and security of our next-generation platform, ensuring a high-quality SaaS product for our customers.

Responsibilities

• Develop tests to ensure high levels of code coverage and enhance code quality.
• Write and maintain technical documentation to support best practices and repeatable processes.
• Resolve issues related to the AWS cloud collaboration platform, implementing long-term fixes and automation to prevent future failures.
• Participate in on-call rotations to support platform and application services.
• Work in FedRAMP High or IL-5 environments, requiring U.S. Person status, with some tasks necessitating U.S. Person on U.S. soil.

Minimum Qualifications

• 2+ years of experience provisioning in cloud environments like AWS, Azure, GCP, or Openstack.
• 3+ years in maintaining or launching software products or developing large-scale infrastructure, distributed systems, or networks, with knowledge of compute technologies, storage, and hardware architecture.
• 3+ years in software development and automation tools like Go, Python, Java, Bash, Ansible, or Terraform.

Preferred Qualifications

• 7+ years in cloud engineering, coding, testing, or debugging.
• 3+ years of expertise in software design and architecture.
• 3+ years of expertise in cloud technologies such as Kubernetes and Istio.
• 2+ years of experience with databases like RDS, Cassandra, message brokers like Kafka, and in-memory cache systems like Redis or Elasticache.
• 3+ years of networking skills and familiarity with Unix/Linux systems, including using the CLI for component status and log checks.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!