Self Sufficiency Specialist

Community Teamwork
life insurance, vision insurance, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Massachusetts, Lowell
Apr 18, 2025
Self Sufficiency Specialist Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is seeking a Self Sufficiency Specialist, who will be responsible for providing case management services including advocacy, support, and referral information to Leased Housing clients in the Self-Sufficiency Programs and their families to assist them with becoming self-sufficient. Community Teamwork is a private non-profit organization with over 650 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Community Teamwork employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer: Hourly Pay Rate (for this role) - starting at $28.50 Casual work environment 4 weeks of Paid Time Off Medical, dental, and vision insurance Paid Life Insurance Tuition reimbursement 12 paid holidays Paid sick leave Career advancement and professional development 5% contribution to your 401K retirement account whether you participate on your own or not Great coworkers and a great mission with an outstanding Community Action Agency 37.5 hour work week but paid for 40 hours Responsibilities include: Recruit and enroll Self-Sufficiency program participants Assess needs of participants and assist them in selecting appropriate goals and accessing services, such as employment, education & training, improving overall financial stability, increasing credit score, asset development and completing required specialized homeownership classes and workshops Refer participants to workshops with experts in the financial literacy and homeownership field Maintain regular contact with Self-Sufficiency participants to monitor progress toward goals. Work closely with families to identify and build upon strengths and develop strategies to address barriers Provide participants with appropriate support and referrals and assist them with accessing internal and external services needed to accomplish their long-term goals Monitor rent certifications by running weekly reports and calculate escrow based on the certifications Gather and enter required data points for funders, reporting, and smooth running of program Review participant requests for interim disbursements and graduation; make recommendations to the Self-Sufficiency Programs Manager, and process payments Review participant failure to comply with Self-Sufficiency requirements, make recommendations to the Self-Sufficiency Programs Manager, and process terminations from the Self-Sufficiency Program Gather data on various metrics to aid in measuring outcomes. Compile data for reports, including bi-annual escrow statements, quarterly tracking, and matched savings statements Develop and maintain contact with local and regional service organizations to ensure access for participants Uphold the values of CTI - Equity, Integrity, Compassion Perform other related duties as assigned Qualifications: Bachelor's Degree and 4+ years of relevant work experience required Experience with assessment, advocacy and case management of low-income families Desire to work with low-income, culturally diverse, and at-risk families and individuals Experience with navigating a network of social service programs to connect clients to appropriate resources Demonstrated knowledge of community resources available to low-income individuals and families Ability to maintain accurate records and confidentiality of information Attention to detail/highly organized Excellent customer service, organizational, oral and written communication skills Proficient with Windows, Microsoft Word, Excel, or comparable software and tracking systems Ability to maintain thorough and accurate records on client progress toward goals Strong organizational skills and an ability to work independently Ability to respond to all correspondence in a timely manner Bilingual skills (English/Spanish) preferred Equal Opportunity Employer - Vets/Disabled