Windows Systems Administrator

Job Title: Windows Systems Administrator
Clearance Required: DHS Public Trust EOD (Prefer Secret or above)
Work Location: Hybrid; Onsite 1-2 times a week in Arlington, VA (applicant must be based within a commutable distance to Arlington, VA)

Alpha Omega is seeking a qualified Windows Systems Administrator to maintain and troubleshoot Windows and digital management systems for the organization. The Administrator will also be responsible for the management and logistics of systems tracking equipment deployment for federal law enforcement personnel.

Key Responsibilities:

• Monitor system performance, troubleshoot issues, and apply updates and patches to hardware and software systems.
• Ensure system stability, security compliance, and optimal performance.
• Manage user access and permissions in accordance with ICE security policies.
• Coordinate with federal IT teams and product vendor to support hardware and software deployment across multiple regional sites.
• Assist with the logistics and tracking of device deployment and docking station installation.
• Coordinate IT Field Operations (ITFO) training on the use of deployed devices.
• Prepare deployment readiness checklists, develop SOPs, and provide technical guidance for IT management.
• Assist the program management office and service desk with ticket resolution, address access issues, facilitate password resets, and respond to technology support inquiries.
• Provide continuous technical direction to field personnel and other ICE offices regarding the use of the digital evidence management system.
• Document system configurations, deployments, incidents, and resolutions for audit and reporting.
• Generate usage and performance reports to evaluate system reliability and officer adoption rates.
• Collaborate with project managers, ITFO, and vendor support representatives to ensure project milestones are met.
• Assist the PMO in drafting and reviewing technical documentation, such as system architecture, deployment plans, user guides, and security compliance reports.
• Provide technical insight for writing tasks, including project briefs, status reports, and responses to stakeholder queries.
• Experience with maintaining logistics for a large user base

Required Qualifications:

• Education:
  
  
  
  • Bachelor's degree in computer science or related field (Preferred)
  
  
  
  
• Experience/Skills:

• 5+ years of demonstrated experience in systems administration
• Experience with Windows server administration, including identity and access management
• Experience with Azure Active Directory
• In-depth understanding of networking principles and protocols including routing, switching, and security
• Understanding of group policies
• Strong understanding of security and compliance best practices
• Strong PowerShell scripting skills
• Good problem-solving and troubleshooting skills
• Strong communication skills

• Preferred Qualifications:
  
  
  
  • Active or recent previous DHS experience desired
  
  
  
  
• Preferred Certification(s): (at least one of the following)
  
  
  
  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Windows Server Administrator Certification
  
  
  
  

Salary and Benefit Information:

The likely salary range for this position is $67,984- $160,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: July 15, 2025

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Alpha Omega's Core Values are (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively they are an acrostic reminder of the values that guide the work we do. We have H.E.A.R.T.!

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core values-aligned actions which are then shared with their manager.

Our Company:

Alpha Omega is an award-winning Federal IT Solutions provider. Since our inception in 2016, we have grown our revenues to $140 million and our employee population to almost 500 people located across the U.S.

At the heart of Alpha Omega's mission lies a comprehensive approach to addressing the most critical domains shaping our world today. Through strategic partnerships and cutting-edge technology, the company is committed to delivering mission-enabling solutions that transcend boundaries and propel progress in key areas. We deliver mission-focused solutions in our domain areas of national security, foreign affairs and climate science leveraging our expertise in cybersecurity, data and AI, and digital modernization.

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work seven years in a row, and USA Today and Washington Post Top Workplaces.

Alpha Omega places significant emphasis on bolstering national security efforts in collaboration with key government agencies such as the Department of Homeland Security (DHS). Through our National Security domain, we provide innovative solutions and strategic partnerships, the company is committed to safeguarding America's safety and prosperity. From implementing advanced cybersecurity protocols to strengthening critical infrastructure resilience, Alpha Omega's contributions are instrumental in defending the nation against evolving threats. Furthermore, our dedication extends to protecting the interests of our service members within the Coast Guard, recognizing their integral role in the broader national security framework. This comprehensive approach underscores Alpha Omega's unwavering commitment to ensuring the safety and security of the United States.

Climate science is integral to our national security strategy, as it provides crucial insights into environmental threats that can destabilize regions, exacerbate conflicts, and compromise vital resources essential for the safety and stability of our nation. Moreover, Alpha Omega recognizes the urgency of addressing climate change and its far-reaching implications. Through initiatives like the integration of advanced climate modeling within National Oceanic and Atmospheric Administration (NOAA) and supporting agricultural production and conservation efforts within the United States Department of Agriculture (USDA), the company actively contributes to the fight against climate crisis. By leveraging technology to drive sustainability and resilience, Alpha Omega underscores its commitment to preserving our planet for future generations.

In addition to its domestic endeavors, our Foreign Affairs domain is deeply engaged in navigating complex foreign affairs and promoting U.S. diplomacy on the global stage. Through collaboration with the U.S. Department of State and other international partners, the company advances national interests while fostering cooperation and mutual understanding. By leveraging technological innovation, Alpha Omega strengthens America's position as a global leader and promotes stability in an increasingly interconnected world.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.