Document Management and Records Coordinator

Requisition Id14830

Overview:

The Office of Integrated Performance Management at Oak Ridge National Laboratory (ORNL) is seeking a Document Management and Records Coordinator to ensure the effective processing, maintenance, retrieval, and dissemination of electronic records in alignment with document and records management policies and procedures. This role will provide support to our internal customer, the Neutron Sciences Directorate. This position will be physically located at the Spallation Neutron Source, Oak Ridge, TN.

Major Duties/Responsibilities:

• Analyze, assemble, archive and retrieve controlled documents, engineering drawings and records in the Enterprise Document and Records Management System (EDRM) or other recordkeeping systems, including reserving and assigning numbers and controlling native CAD files.

• Coordinate mandatory document reviews and ensure appropriate disposition in EDRM.

• Identify, schedule, maintain, and disposition records in accordance with retention schedules and records management requirements.

• Provide technical support to EDRM end users, including troubleshooting issues, conducting training, and communicating upgrades/maintenance schedules and new features.

• Perform quality assurance testing, troubleshoot and report issues, and recommend enhancements for the EDRM system.

• Develop and maintain various documents and perform independent reviews on relevant procedures.

• Maintain records and document management procedures and ensure the users are properly trained in those procedures.

• Perform periodic assessments of records, record repositories, and controlled copy documents.

• Serve as the document management coordinator (DMC) and attend DMC forums.

• Assess effectiveness of document management tools and processes and make recommendations to achieve continuous improvement.

• Interface with management, technical staff, engineers, quality assurance representatives, administrative assistants regarding technical documents and records.

• Work individually and as an active and contributing team member, manage time and work with minimum oversight, and accomplish multiple tasks in a complex environment with attention to detail and thoroughness.

• Train, guide and mentor staff as the organization grows.

• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Qualifications Required:

• BS degree in Business, English, Information Management, or related field and a minimum of 5 years of experience with document management processes and applications.

• Experience using Microsoft Office products including Word, Excel, PowerPoint, and Adobe Acrobat Professional software.

Qualifications Desired:

• Familiarity with AutoCAD files.

• Experience with product lifecycle management software.

• Experience designing, testing, and implementing document management applications

• Experience developing and/or maintaining document control procedures, work instructions, user guides, or training materials.

Benefits at ORNL:

ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.