Sample Receiving Associate 2-P

Certified Group partners with customers to deliver innovative scientific solutions and expertise - So The World Can Trust In What It Consumes. As a leading provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.

We are currently looking for a Sample Receiving Associate to join our growing team!

JOB SUMMARY

The Sample Receiving Associate(s) are responsible for entering data into the Certified Laboratories' Laboratory Information Management System (LIMS) in a timely and accurate manner. The Sample Receiving Associates(s) will interact with internal and external clients and support the accounting department in processing payments for COD clients.

ESSENTIAL RESPONSIBILITIES

• Unpack shipments and accept internal and external shipments.
• Enter/ review samples for discrepancy and make the necessary corrections to the entered sample.
• Ensure all samples are labeled correctly and stored at the appropriate temperatures until testing can occur.
• Log customer samples in real time into the LIMS system with accuracy and speed.
• Interact with clients via email/phone and/or internal chemistry lab team with any sample inquiries.
• Build and maintain productive collaborative relationships within the department and across the organization to effectively support the customer.
• Prioritize daily assignments, workload, plan, and organize to keep a smooth and accurate workflow.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other departments.
• Provide other general office support as needed and requested.
• Responsible for the shipping of packages while using proper procedures for the packaging of samples, supplies, and documents.
• Ensure the receiving department is kept organized.
• Assist with the return of customer coolers and/or samples as requested.
• Ensures adherence to the daily work schedule and safety procedures.
• Must demonstrate customer service skills.
• Able to adapt to changes to improve company processes.
• Able to work overtime or (some Saturdays as needed).
• Other job-related duties as required.

MINIMUM QUALIFICATIONS

• High School degree; some college degree in science related field preferred.
• Data entry experience required.
• Must be able to type at least 55 WPM
• Experience working in a fast-paced environment, handling large volumes of work accurately and within established timelines.
• Computer literate. Be able to work with Microsoft programs, search engines, basic spreadsheets, etc.
• Knowledge of and experience with MS office suite, specifically word, excel and outlook
• Must be able to work evening shift , 2:00pm-10:30pm.

PHYSICAL DEMANDS

• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components.
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Noise level varies from quiet to loud.
• The temperature varies from hot to cold.
• Interactive and fast-paced team-oriented tasks
• Standing and walking for 80% of shift

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.