CBO Transaction Flow Specialist/Full Time

Henry Ford Health System
United States, Michigan, Troy
Apr 15, 2025
Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and patient pay workflows, research and identification of root causes resulting in edits and denials, development of error prevention initiatives, and coordination with CBO staff, HFHS business units, and internal customers to drive performance improvement. EDUCATION/EXPERIENCE REQUIRED: High school degree or equivalent. Associate's degree or equivalent years of college education, preferred. Two (2) years of experience within healthcare revenue cycle. One (1) year of healthcare accounts receivable billing. One (1) year of experience with resolving insurance payer denials. Experience with both technical (UB) and professional (1500) billing, preferred. Experience with billing and follow up of variety of insurance payers, preferred. Experience at a large, complex, integrated healthcare organization, preferred. Experience with patient billing, patient accounting and other related applications, preferred. Experience with EPIC Patient Accounting System, preferred. Ability to communicate effectively with colleagues, supervisors, and managers. Strong organizational and time management skills required to effectively prioritize workflow to meet third party requirements. Ability to work independently. Ability to understand and lead change. Knowledge of Medical terminology, preferred. Ability to analyze data and identify opportunities. Additional Information Organization: Corporate Services Department: CBO - Transaction Flow Shift: Day Job Union Code: Not Applicable