Barista (Part-Time)

St. Jude Children's Research Hospital seeks a part-time Barista to join our team.
The Barista will ensure service standards are met and exceeded by creating the Starbucks experience for customers-providing prompt service, quality beverages and products, and a clean and comfortable environment.

Work Schedule:

• Part-time schedule, Monday through Friday, 10:30 a.m. - 5:00 p.m. Some weekends and holidays are required based on operational needs.

Job Responsibilities:

• Provides exceptional customer service by delivering legendary service with a "customer comes first" attitude. Engages with customers, responds to their needs, and uses a "just say yes" approach.
• Anticipates customer and store needs by continuously evaluating the store environment for cues. Identifies customer needs and makes appropriate product recommendations to enhance service and support sales goals.
• Assists customers in selecting and purchasing specialty coffee beverages and whole beans as needed.
• Presents oneself professionally and communicates using Star Skills in all interactions with customers and fellow associates. Adheres to Starbucks dress code.
• Prepares and serves quality beverages and food products to customers.
• Consistently delivers beverages-including espresso drinks and the Coffee of the Week-along with food products and whole-bean coffee, adhering to all recipe and presentation standards.
• During preparation and service, it complies with state, federal, and Joint Commission health, safety, and sanitation guidelines.
• Maintain quality store operations by following operational flow procedures at each station.
• Organizes tasks to facilitate efficient customer service and keeps the environment clean and comfortable per Duty Rosters and cleaning standards.
• Follow inventory stocking and recording protocols and support compliance during store visits.
• Assists with merchandising, stocking, rotating, and storing products.
• Operate the cash register, including counting and verifying starting cash amounts.
• Accurately enters transactions by designated payment type (e.g., cash, gift card, credit card).
• Ensures register security by following all cash-handling policies and reports any discrepancies to a supervisor.
• Safely operates and maintains equipment.
• Uses beverage and food service equipment according to Starbucks and department policies.
• Disassembles and reassembles equipment for cleaning and performs maintenance per preventive checklists.
• Performs other related duties as assigned or directed to support the goals of the department and hospital.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma or GED required.

Minimum Experience:

• Previous barista or food service experience preferred.

Licensure, Registration, and/or Certification Required by SJCRH Only:

• (LC: BARISTA): Must obtain Barista Certification after completing Initial Store Training within six weeks of employment.
• (LC: SERVSAFE): ServSafe Food Handler Training Certificate Program or another ANSI-accredited Food Handler Training Certificate required within 30 days of hire. Employees must maintain current certification during employment.

Compensation

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No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.