NAASC - Materials Handler 1 (After Sales - Trouble Clerical)

Requisition ID:883212

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Materials Handler works closely with the Management team to plan, prioritize and execute the flow of deliveries to ensure the success of the day-to-day operations of the North America After Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

• Assists the leadership team in planning, organizing and coordinating the flow of work for all Wholesale functions.
• Performs group functions including releasing, labeling, reprinting and researching carts that are unable to be processed.
• Maintains and resolves Error Log and provides daily status updates.
• Monitors and works with North American System Support to resolve errors
• Assists Supervisor/Assistant Supervisor with pulling data and running reports.
• Assists Supervisor/Associates with validating inventory discrepancies.
• Assists with investigating and tracking late or lost packages.
• Assists in training and cross training of associates.
• Assists with special projects and additional duties assigned.
• Collaborate with customer service on resolving errors

BASIC QUALIFICATIONS

• 2+ years performing diversified duties within the Wholesale department or a comparable Distribution environment
• Excellent communication and customer service skills both written and oral
• Proficient in using in Microsoft Office (Excel, Word, Outlook)
• Ability to work independently with minimal supervision
• Ability to work flexible hours and overtime as requested by Supervisor and Manager
• Ability to work in a combination of seated, walking or standing position for up to 10 hours
• GED or High School diploma

PREFERRED QUALIFICATIONS

• Prior experience in problem solving and issue resolution
• Clerical Support experience including but not limited to utilization of Excel, Outlook and Word
• Bachelor Degree

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.