Community Caseworker

Whether its overcoming poverty or hunger, the Salvation Army of Escanaba is there to help! We help overcome poverty through our Pathway of Hope Program. The Pathway of Hope program offers holistic and strengths-based case management services to families with children who have a desire to take action to break the cycle of crisis and attain a level of increased stability. Families will work in partnership with their case manager and ministry staff to develop an action plan as well as assess their strengths and progress while receiving support and encouragement to reach their goals. Want to be apart of change? Apply now!

The Community Caseworker will provide basic support and guidance to clients seeking assistance with emergency needs, utilizing case management skills to guide them to greater sufficiency. Responsible for interviewing, evaluating, and administering appropriate aid to clients including connecting with referrals to other Salvation Army and/or community services.

About the role:

• Schedule, interview, and evaluate the needs of individuals and families to provide assessment and screening
  services for potential applicants for appropriate services, information and/or referrals. Identify and assist
  clients appropriate for and desiring long term case management through Pathway of Hope.
• Determine eligibility and provide service requested by the clients within a timely manner and based on
  available funding.
• Review with the clients their household income and expenses, and discuss developing a plan to manage
  monthly expenses.
• Listen and assess for other needs such as emotional and/or spiritual support and connect with Salvation
  Army and other community resources. Provide informational materials as needed.
• Oversees and coordinates the organization and daily operation of the Food Pantry program. Dispenses
  food orders during weekly distribution hours and in emergency situations.
• Develop and use working knowledge of community services and housing resources etc. to provide
  appropriate case management/referrals; provide referrals to other community resources as appropriate to
  access additional resources for clients to assist clients with their case plans and goal attainment
• Participate in community agency meetings and cultivate professional relationships with those
  agencies/groups as assigned.
• Facilitate information exchange with other collaborating agencies.
• Document all client meetings, encounters, and transactions, as well as enter specific information into
  Client Management System assuring that accurate and timely records, reports, and statistics are
  maintained.
• Participate fully with Pathway of Hope team activities locally and divisionally.

Education: Associate's degree from an accredited college or university in a related field.

Certifications: Valid Michigan driver's license with clearance to drive from TSA's insurance carrier. Must obtain the Territorial Caseworker Certification within one year of hire.

Experience: 2 years experience working within a social services agency or social work field
- Or - Any equivalent combination of education and experience that provides the requisite knowledge,
skills and abilities

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.