At Zelis, we Get Stuff Done. So, let's get to it! Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients. You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview VP, Product Delivery & Strategy is responsible for overseeing the entire product lifecycle, from planning and development to launch and ongoing support, ensuring successful and timely delivery of products or services that meet business and customer needs.
What You'll Do
Oversee the entire product lifecycle, from planning and development to launch and ongoing support for all I&E product capabilities and delivery modalities Accountable for developing, maintaining and delivering on quarterly, annual and multi-year product roadmap across I&E portfolio Ensure successful and timely delivery of products or services that meet business and customer needs. Work closely with VP of Product Engineering and VP of Data Engineering, as well as supporting Zelis enterprise teams in agile working model to ensure effective cross-functional collaboration for product design, development and delivery. Manage Product Management team responsible for all product and product delivery capabilities including new product features, modules, capabilities and experiences. Ensure effective working model between Product and Engineering for efficient product development processes. Lead team in developing & maintaining I&E products across UI, API and SDK enabled delivery modalities. Work closely with Product Data peer to maximize value of I&E capabilities in both delivering insights and impact from data capabilities Work closely with Product Solutions peer to maximize value of I&E products in effective product and commercial packaging and commercialization strategies and tactics Deploy and leverage product analytics to assess product performance and inform product roadmap for enhancements, new features and new products Engage across Zelis for market insights on "problems to solve" for our clients, prospects and potential new segments and end markets. Sources include Strategy group, Product Solutions, Marketing, Sales, Client Management, Client Advisory Councils, direct client engagement, and general primary and secondary research Accountable for API engagement and delivery to clients via enterprise Zelis Marketplace Accountable for deployment of AI (including RPA, NLP, and ML) use cases for internal product usage, as well as market-facing capability enhancements and new offerings Maintain effective documentation and communication of future and committed product roadmap, as well as monthly, quarterly and annual progress updates in both written and verbal formats. Includes all products across I&E
What You'll Bring to Zelis
Bachelor's Degree and/or Master's Degree with focuses on Business Administration, Marketing and 10 years of experience translating business strategy and analysis into consumer facing digital products Experience with healthcare IT solutions or in working with or for Insurance companies is valuable but not required. Proven track record of collaboration across teams, ability to influence and build teams.
Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
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Zelis Healthcare, LLC
Apr 18, 2025