Clerical Assistant 3

Are you interested in a rewarding career with the Commonwealth of Pennsylvania? If so, consider joining the Pennsylvania Department of Transportation, Bureau of Driver Licensing as a Clerical Assistant 3. This position gives you the opportunity to utilize your clerical expertise as you handle the processing, examination, resolution, and essential adjustments related to requested modifications to the traffic safety background of driver files, for licensed and unlicensed persons. Drive your career forward with our dynamic team of professionals!

In this position, your main responsibilities will involve receiving, researching, and completing changes to driver records related to sanction activity. These sanctions may include points for traffic violations, as well as suspensions, revocations, cancellations, recalls, and disqualifications of driving privileges. Work involves processing change requests that come from various sources such as courts, PennDOT legal staff, other departments within Driver and Vehicle Services, mail, counter customers, phone calls, and referrals from the PennDOT Call Center. Within this role, you will have the opportunity to ensure all sanctions are applied correctly and in compliance with the PA Vehicle Code, PA Crimes Code, and the regulations set by the Federal Motor Carrier Safety Administration (FMCSA). Additionally, you will manually process court-related information that cannot be updated automatically in the driving records system. This includes entering all deletions, corrections, recalculations, and rescissions of sanctions received from the PA court system or out-of-state courts for PA residents due to appeals or other court actions. Finally, you will handle requests from PennDOT legal staff to make adjustments to driver records, indicating that sanctions have been appealed or that appeals of sanctions have been dismissed.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• AWS (alternate work schedule) is not available.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.