Shelter Supervisor - Swing/Graveyard

Recruiting Opportunity Closes: 04.10.2025

Hourly Wage: $29.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Location: Sunderland RV Safe Rest Village

Position Title: Shelter Supervisor Swing/Night

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to: Shelter Supervisor - Swing/Graveyard

To apply in person go to 9827 NE Sunderland Ave. Portland, OR 97211. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Justin Moshkowski at justin.moshkowski@usw.salvationarmy.org or call (503) 731-3916. Mr. Moshkowski is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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EDUCATION AND WORK EXPERIENCE:
* 2 years of experience in social work, shelter operations or a related field; 1 year in a supervisory role preferred. Other comparable experience considered.
* Experience working with individuals from a variety of backgrounds and educational levels required.
* Customer service experience.
* Critical thinking; sound judgment; and decision making.
* Skilled in working with a team, oral and written communication skills.
* Must be highly motivated and a self-starter.
* Be supportive of The Salvation Army's mission. Ability to reflect and model the high standards of our organization as one of the world's most distinguished human services charitable organizations.
* Knowledge of trauma-informed care and crisis intervention techniques.
* Proficiency in Microsoft Office and ability to maintain accurate records and reports.
* Ability to work flexible hours, including nights, weekends, and holidays, as required.
* Valid driver's license and ability to meet TSA driving requirements.

SCOPE OF POSITION:
The Shelter Supervisor will support the Shelter Manager in direct operations and staffing support for Sunderland RV Safe Rest Village. This role involves supervising and mentoring shelter staff in program procedures and The Salvation Army's quality of care for participant's safety and well-being.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Knowledge of standardized but moderately complex procedures and operations requiring training and experience to be successful.
* Strong computer skills for internal digital systems. Strong written and oral communication skills.
* Ability to function with limited direct oversight and continue to ensure program policies.
* Ability to be direct in leadership in the face of criticism and complaints from staff and participants.
* Ability to complete tasks in a timely manner and prioritize multiple requests and demands.
* High level of problem-solving skills to complete the day's challenges and be a support to others in stressful situations.
* High level of patience, ability to remain calm, and work in a stressful environment.
* Maintain confidentiality and privacy of program participants and shelter staff.
* Crisis intervention and non-violent mediation skills a plus.

LICENSES AND CERTIFICATIONS PREFERRED: Driver license. Trauma-informed-care. Assertive engagement; first aid and CPR; peer support; safe driving; de-escalation training.

ESSENTIAL DUTIES AND RESPONSIBILITIES-
STAFF SUPERVISION:
* Cooperate with the Shelter Manager regarding daily needs, updates, duties or as needed.
* Maintain accurate and complete daily records and reports, submit reports as requested.
* Oversee nightly operations to ensure the shelter is clean, safe, and secure.
* Provide compassionate ongoing mentorship, support, and role modeling for staff.
* Ensure staff are available and attentive to the needs of participants and other site needs.
* Ensure that site staff are documenting events and notable information in a timely manner.
* Uphold policy, compliance, and contractual obligations as directed by Management.
* Provide support to clients and ensure that needs are being met.
* Overcommunicate with Management and Site Aide Staff, report activities heavily.
* Utilize Assertive Engagement and trauma-informed-care models in leading staff and participants.
* Other duties as assigned.

PHYSICAL REQUIREMENTS:
* Ability to sit, walk, stand, bend, squat, kneel, and twist on an irregular or continued basis.
* Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
* Ability to operate phone, desktop or laptop computer, access or produce information from a computer.
* Ability to lift up to 50 lbs.
* Ability to understand written information.
* Work on multiple projects at once in a noisy environment with frequent interruptions.
* Must be able to respond quickly to emergencies.

MISCELLANEOUS:
The Salvation Army does have a dress code that includes professional dress which is appropriate to the work environment and reflects well on the organization.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified candidates must be able to perform the essential functions of the job with or without reasonable accommodation. Individuals with disabilities may request modifications to the job or work environment to meet the physical demands of the position, and The Salvation Army will make every effort to accommodate such requests, provided they are reasonable and do not cause undue hardship.

In any role with The Salvation Army, it is difficult to predict the variety of tasks and requests that may arise. This applies to the position in question, where flexibility and a cooperative attitude are essential for the effective delivery of services. The Salvation Army reserves the right to modify job duties and responsibilities as needed.

Supervisor: Shelter Manager and/or Program Manager