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Digital Solution Area Specialist - Modern Work

Microsoft
United States, North Dakota, Fargo
Apr 05, 2025
OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In Digital Enterprise Sales (DES), we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.The Digital Enterprise Sales team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We're powered by the latest innovations in Microsoft Modern Work to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft. As a Digital Solution Area Specialist - Modern Work within Digital Enterprise Sales, you will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities - selling cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
Responsibilities* Proven experience of cloud technology related sales or consulting, particularly around Modern Work solutions.* Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.* Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Modern Work solutions by winning the customers' technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans.* Collaborates with Digital Specialists, extended sales team, and partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a reliable team.* Lead technical demonstrations of Modern Work solutions to explain and prove the capabilities of Microsoft Modern Work relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.* Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.* Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist to secure commitment.* Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
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