New

Billing Specialist

PT Holdings LLC
sick time, 401(k)
United States, Georgia, McDonough
415 McDonough Parkway (Show on map)
Apr 04, 2025
Description Position at Commercial Appliance Parts and Service Collection and Billing Specialist Looking for a career that offers challenges and the chance to make a real impact? Commercial Appliance Parts & Service (CAPS) is seeking a dynamic Billing/Collection Specialist. At CAPS, we are more than just a company-we are a community committed to excellence and innovation, valuing collaboration, support, and limitless opportunities for growth and advancement. *This is an IN-PERSON position in Atlanta, GA. Full Time/Hourly* *Monday-Friday 8:00 am-5:00 PM* *Job Overview* The Collection/Billing Specialist is responsible for managing an assigned account portfolio to ensure the timely collection of past due amounts, assisting in the resolution of billing and customer issues while minimizing bad debts. This will be accomplished through direct contact with customers on past due amounts while providing the highest level of customer service. *Primary Responsibilities* Maintain strong internal and external customer relations. Achieve daily call volume goals Identify and negotiate payment arrangements on past due balances within collection guidelines and laws. Provide updates by identifying any issues impacting collections, the reason for being past due, and the action being taken to collect or resolve a dispute Offer solutions to customers who are having problems and collection objections. *Basic Qualifications* 1-3 years of collections/credit experience Experience in handling a large volume, small-dollar portfolio with outbound call goals. Must be detail-oriented and highly organized PC and MS Office Proficiency (Excel / Word / Outlook) Efficient time management to handle multiple projects simultaneously, including prioritizing, organizing and planning effectively to meet all deadlines Ability to function effectively both independently and as a member of a team Self-motivated, with a proven ability to learn quickly and work effectively in a fast-paced work environment Strong customer service skills Experience with Global Edge or other ERP software preferred Must be 18 years of age or older Must pass background and drug screen. Benefits Salary Medical, dental, vision, life, and disability insurance 401K program PTO and sick time. About CAPS Since 1946, thousands of restaurants, hotels, hospitals, school districts, and universities throughout Florida and Georgia have been trusted to provide timely,professional servicefor their commercial cooking & refrigeration equipment. Other customers have come to rely on us to provide soundtechnical assistanceand the correct parts to help them do their own repairs. Nearly every major manufacturer of commercial cooking and refrigeration equipment relies on us to provide effectivewarranty servicefor their new equipment. Visit us at www.comapp.com to learn more! All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Commercial Appliance Parts & Service is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Commercial Appliance Parts & Serviceis a division of Unlimited Service Group, "All Unique, All United."