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Scrum Master

Hispanic Technology Executive Council
United States, North Carolina, Charlotte
Apr 04, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.

This role involves highly skilled individual Scrum Master to engage in the biggest change programs in Bank of America Financial Center Technology group. The Scrum Master will be part of a team enabling a total transformation of Technology and the way the business operates at the bank. They will be working in a line of business enabling and coaching large through their adoption Agile and Lean thinking and practices.

Responsibilities:

  • Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
  • Provides visibility into the Agile teams delivery plans and progress against plan to stakeholders
  • Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements
  • Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team
  • Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog
  • Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles
  • Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs

Required qualifications:

  • Proficient in JIRA agile story management tool.
  • Familiarity or training in Scaled Agile Framework and Program Increment Planning.
  • Worked in environments with external team dependencies & collaborated with project managers to align deliverables.
  • Agile certifications like CSM, SAFE is good to have

Desired Qualifications:

  • Good communication skills & inter-personal skills
  • Good analytical skills and problem solving ability

Skills:

  • Agile Practices
  • Business Acumen
  • DevOps Practices
  • Influence
  • Result Orientation
  • Collaboration
  • Solution Delivery Process
  • Solution Design
  • Technical Strategy Development
  • Test Engineering
  • Application Development
  • Architecture
  • Automation
  • Risk Management
  • Stakeholder Management

Shift:

1st shift (United States of America)

Hours Per Week:

40
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