FlexPoint Sales Account Manager - Midwest Region (Base Pay Plus Commission)

Deadline to apply is 11:59 PM on

(Support staff salary will be based on internal equity and experience)

Position General Summary:

The FlexPoint Sales Account Manager serves as a member of the FlexPoint Sales Team, managing existing customer accounts and seeking out new customers by focusing on relationship-building and consultative sales strategies. The FlexPoint Sales Account Manager meets team and individual sales quotas, and proactively manages the complete sales cycle within their assigned region, serving as a thought leader and trusted advisor to established and newly acquired accounts.

Essential Position Functions:

• Drive revenue and market share in a defined region.

• Find and close new sales opportunities while growing and renewing established client partnerships in the assigned region.

• Lead consultative discussions with prospective and existing clients.

• Manage the entire sales cycle for prospective and established clients in a region, including ensuring that all Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQL) move through the sales cycle in a timely manner.

• Develop a trusted advisor relationship with prospective and current clients and recommend products and services for virtual and blended implementation for K-12 districts, state agencies and other educational organizations within an assigned region.

• Create a path-to-goal strategy for the assigned region.

• Meet or exceed key performance indicators.

• Position yourself as a thought-leader by engaging in professional learning opportunities and maintaining an active presence on social media networks, such as LinkedIn.

• Engage with K-12 online learning programs and systems, including learning management systems, preferred.

• Communicate and present effectively at all levels of an organization, including executive-level management and Board of Trustees.

• Work cooperatively and effectively with FlexPoint and FLVS teams, including the Customer Success and Implementation Teams and coordinate FlexPoint customer support.

• Travel to assigned regions to prospect and deliver presentations frequently for small and large external customer groups, as well as facilitate customer meetings and consultations.

• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.

• All work responsibilities are subject to having performance goals and/or targets established.

(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

• Bachelor's degree in Business, Communication, Education, Marketing or related field.

Experience:

• 5+ years' sales experience

• Three (3) years' experience in working directly in the education marketplace, preferred

• Experience utilizing Salesforce technology, CRM, preferred.

Knowledge, Skills, and Abilities (KSA's):

• Thorough understanding of negotiating techniques

• Prospecting Skills

• Self-motivated with a results-driven approach

• Aptitude in delivering engaging presentations

• Excellent knowledge of MS Office

• Strong written and verbal communication skills

• Strong interpersonal skills

• Strong organizational skills

• Demonstrative skill in attention to detail

• Ability to function effectively in a high demand environment

• Ability to work independently and as a team member

• Ability to compile, review, categorize, prioritize, analyze and interpret data and/or information

CORE COMPETENCIES FOR SUCCESS:

COMMUNICATION SKILLS

Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience

CUSTOMER FOCUS

Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in community by serving as an ambassador or volunteer

INTERPERSONAL SKILLS

Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers

FUNCTIONAL/TECHNICAL EXPERTISE

Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion

MANAGER COMPETENCIES FOR SUCCESS:

COMMAND SKILLS

Relishes leading; Takes unpopular stands if necessary; Encourages direct and tough debate but isn't afraid to end it and move on; Is looked to for direction in a crisis; Faces adversity head on; Energized by tough challenges

CONFLICT MANAGEMENT

Steps up to conflicts, seeing them as opportunities; Reads situations quickly; Good at focused listening; Can hammer out tough agreements and settle disputes equitably; Can find common ground and get cooperation with minimal "noise"

LISTENING

Practices attentive and active listening with all groups/people; Has the patience to hear people out without interruption; Can accurately restate the opinion of others even when he/she disagrees

MANAGING DIVERSITY

Manages all kinds and classes of people equitably; Deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; Hires variety and diversity without regard to class; Supports equal and fair treatment and opportunity for all

DEVELOPING OTHERS

Provides constructive, concrete, behavioral feedback to others through monthly development discussions; Shares information, resources and suggestions to help others be more successful; Delegates challenging work assignments or responsibilities that will help the abilities and stretch others; Regularly meets with employees to review development needs, career aspirations and progress; Constructs compelling developmental plans and executes them; Creates a climate in which people want to do their best; Is a good judge of talent; After reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization

TIMELY, QUALITY DECISION MAKING

Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; Able to make a quick decision; Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; Sought out by others for advice and solutions; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time

PROCESS MANAGEMENT

Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Can readily see opportunities or synergy and integration; Can simplify complex processes; Gets more out of fewer resources

TEAM BUILDING

Develops networks and builds alliances; Participates in cross-functional activities to achieve organizational objectives; Focuses time and energy to develop direct report team and peer team; Fosters commitment, team spirit, pride and trust; Recognizes and rewards people for their achievements and contributions to organizational success; Identifies and tackles morale issues; Provides training and development to employees; creates and participates in team building sessions; Empowers others; Makes each individual feel his/her work is important; Invites input from each person and shares ownership and visibility

MANAGING & MEASURING WORK

Clearly assigns responsibility for tasks and decisions; Sets clear objectives and knows what to measure and how to measure them; Monitors process, progress, and results; Designs feedback loops into work; Holds self and others accountable for achieving goals and objectives

COMFORT AROUND HIGHER MANAGEMENT

Deals comfortably with more senior managers; Presents to more senior managers without undue tension and nervousness; Determines the best way to get things done with more senior managers by talking their language and responding to their needs; Crafts approaches to working with more senior managers that are seen as appropriate and positive

MANAGERIAL COURAGE

Doesn't hold back anything that needs to be said; Is not afraid to provide current, direct, and "actionable" positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems on any person or situation quickly and directly

Physical Requirements and Environmental Conditions:

• Frequency of travel: Frequent travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays

• Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)