Passenger Sampling Clerk

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.
Metro Transit, a division of the Metropolitan Council, is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter train, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

• Ride APC equipped rail cars and count boardings and alightings by station.
• Download electronically reported data from the INIT APC system and compare this output to the manual counts.
• Identify electronic devices which are malfunctioning or not performing within manufacturer tolerances and report them to the supervisor of revenue and ride.
• Run the electronic random selection process which identifies which trips are to be randomly sampled.
• Prepare worksheets for the randomly selected routes with all the stops and distances between stops.
• Ride the selected trips recording boardings and alightings by stop. Load the gathered data into electronic systems.
• Perform periodic ad hoc counts of rides for Metro Transits reporting needs or to test the accuracy of systems in manners other than the above listed.

High School diploma, or GED, AND two (2) years account reconciliation or balancing experience.

• Experience creating basic Excel spreadsheets and using computer systems for work on a daily basis.
• Experience working outside year round, in all weather conditions.
• Experience downloading electronic data from computer software systems.
• Demonstrated ability to work independently.
• Experience working flexible hours.
• Experience working and collaborating in diverse, multicultural and inclusive environments.

• Basic math knowledge including percentages.
• Cell phone app technology and use of spreadsheets to gather data.
• Knowledge of the Twin Cities geographically and a knowledge of the bus route system is needed to efficiently plan schedules.

• Basic computer skills to download data out of electronic systems.

• Excel spreadsheets and the skills to understand, create and manipulate these spreadsheets.

• Possess organization skills to effectively plan work load independently to meet critical deadlines.
• Learn to operate and administer certain aspects of ride and fare collection information systems that are unique to Metro Transit.
• Possess excellent problem solving skills with a high degree of persistence to independently resolve issues.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance. More about why you should join us!

Union/Grade: ATU Wage Grade 21
FLSA Status: Non-exempt
Safety Sensitive: No

What your work environment would be: Work is performed in a standard office setting. Some positions may require travel between primary work site and other sites.

What steps the recruitment process involves:
1. We review your minimum qualifications (ATU applicants must also pass WRE).
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.