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Business Development Rep

Starkey Hearing Technologies
medical insurance, dental insurance, life insurance, vision insurance, paid holidays, tuition reimbursement, 401(k), retirement plan
United States, Minnesota, Eden Prairie
Apr 03, 2025
Description

The Business Development Representative (BDR) is responsible for the generation of new customer business for Starkey's sales team. This position communicates primarily with prospective and low volume Starkey customers. Initiate customer relationships by using a consultative sales approach to identify needs which can be filled with Starkey products. Adhere to company policies, procedures, and values to accomplish Starkey's mission of serving our customers better than anyone else.

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.

Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide.Here's a video about the people behind Starkey's groundbreaking innovation:

https://www.youtube.com/watch?v=GjhRQ7qzlI0

JOB SUMMARY DESCRIPTION

A Business Development Representative (BDR) is responsible for the generation of new customer business for Starkey's sales team. This position communicates primarily with prospective and low volume Starkey customers. The objective of the BDR is to initiate customer relationships by using a consultative sales approach to identify needs which can be filled with Starkey products. All BDR's will be expected to adhere to company policies, procedures, and values to accomplish Starkey's mission of serving our customers better than anyone else.

JOB RESPONSIBILITIES



  • Identify new sales opportunities to drive revenue.

    • Responsible for making a minimum of 50 prospective phone calls a day in an established territory.
    • Qualify and establish sales pipeline through identifying at least 10 non-buying accounts opportunities a month.
    • Activate 6 new buying accounts per month to hand over to the appropriate sales teams.
    • Consistently log all sales activities into Salesforce with a targeted objective of 20 logged sales discovery conversations a day.
    • Establish strong cross functional partnerships with every Inside and Field Sales Executive in the territory.
    • Sell corporate sponsored promotions as an account onboarding strategy.


  • Execute on Business Development Strategy

    • Grow new revenue, and units, through qualified strategic opportunities.
    • Responsible for hitting sales targets and key performance indicators on a daily, monthly, quarterly, and annual basis.
    • Effectively manage inbound leads from appropriate Salesforce marketing campaigns.
    • Collaborate with the sales team to schedule prospect calls, meetings, and demos.
    • Follow up on virtual meetings such as webinars, and conferences.


  • Cultivate and grow customer relationships.

    • Understand and qualify all potential customers to understand needs and offers.
    • Grow and maintain existing customer relationships by assessing customer needs and providing recommendations on improvements where needed.
    • Use cross functional partners to include marketing, and operations to provide customers with full support and resources.


  • Play an active role in professional and sales development.

    • Attend Core and Advanced Sales Training.
    • Continue to develop and fine tune the consultative sales approach with a foundation of SPIN sales.
    • Proactively acquire new knowledge and skills through company training and resources.
    • Proactively keep abreast of our industry and technology landscape to ensure that they are a trusted resource for prospects.


  • Other duties/responsibilities as assigned.


JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements



  • Education (i.e., 4-year college degree, license, certification)

    • 4-year college degree required or equivalent work experience


  • Experience (i.e., years of work experience related to the job)

    • 1-3 years of sales/business development experience
    • Hearing Industry experience preferred.
    • Business management and organizational skills




Knowledge



  • Ability to comprehend technical product knowledge.
  • Strong computer foundation with ability to multi-task between numerous applications


Competencies, Skills & Abilities



  • Proven ability to sell a product and close new business.
  • Customer relationship Management Salesforce knowledge preferred.
  • Proficient problem-solving, analytical abilities, communication, organization, and people skills required.
  • Collaborative collaborator with high energy and positive attitude that can also work independently.
  • Excellent written and verbal communication skills
  • Independent with high level of motivation and persistence


Salary and Other Compensation:

The target pay rate for this position is between$22.95 $25.20 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits: Starkey The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid holidays annually, floater days annually, volunteer service day annually, paid paternity leave, and tuition reimbursement.

#LI-KS2

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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