Field Support Analyst

Spectraforce Technologies
United States, Texas, Houston
777 Walker Street (Show on map)
Apr 03, 2025
Job Title: Field Support Analyst Duration: 3-4 months Location: Houston, TX 77079 About the Role: Desktop support helping a wide range of end users Responding to tickets Maintaining office technology Front facing customer service Level 1 & Level 2 software support enterprise level Backend office MS Office Support MS Intune Active Directory Remote management Incident Request Management Years of Experience needed: 5 years+ of enterprise experience (2nd level support), focus on customer service with Degree or 10 years of experience in lieu of degree Level of Education: H.S. Diploma Systems/Software proficiencies: MS Intune, Ticketing Systems, MS Office Suite