Sr Product Manager - Webmail and Voice

This posting has been extended beyond it's anticipated closing date.

Company Overview

Spectrum's Information Security strategy aligns talented employees, innovative IT processes, and leading technology to safeguard information systems and protect critical business data. Our teams use proven methodology, emerging technologies, and industry best practices to quickly identify and remediate security vulnerabilities. We offer exciting opportunities in cybersecurity while collaborating across Spectrum's network to create a diverse and dynamic work environment.

BE PART OF THE CONNECTION

As aSr Product Manager, you'll be responsible for leading product lifecycle and development initiatives for our Charter services and applications. This role will focus on defining cross-functional requirements and developing Charter's product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience.

WHAT OUR SR PRODUCT MANAGER ENJOYS MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Advance understanding of industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.
• Analyze information and provide high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
• Support the development and communication of product strategies dependent on new services/features to drive financial results.
• Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
• Lead product launches and enhancements of products across Charter's service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.
• Ensures communication with all stakeholders is being managed effectively.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Product development/management - 5-7
    Cable/telecommunications/software/online services - 5-7
    Education:BA/BS technical degree related to the telecommunications field or operational/process optimization
• Skills:
  • Proficient with Word, Excel, PowerPoint
  • Effective organizational and office management skills
  • Effective cognitive and communication skills
  • Effective analytical skills
  • Effective business sense and sense of urgency to achieve business results
• Abilities:
  • Ability and eagerness to learn from a new environment and make an impact quickly
  • Ability to manage and foster change
  • Ability to work with large, cross-functional teams in order to achieve business goals and results
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to handle multiple projects and tasks
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to analyze and interpret data and synthesize recommendations
  • Ability to communicate with all levels of management and company personnel
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Schedule:
  • Full time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

#LI-KB2

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
  Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
  Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
  Total Rewards: See all the ways we invest in you-at work and in life

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