Technical Service Representative

SUMMARY:

The Technical Service Representative will be responsible for managing the integrity of various customer polymer projects in the field. They will ensure that SNF Holding Company's products and polymer make-down equipment is performing to established standards by visiting the customer site and providing solutions for the customer to problems as they arise.

LOCATION: Home Office- SE Michigan / NW Ohio.

RESPONSIBILITIES:

• Evaluate fluid properties of polymer projects.
• Provide technical assistance and solutions to the customer's plant operators and maintenance personnel in the field.
• Assist in maintaining and installing polymer make-down equipment, including initial start-ups.
• Participate in creating additional sales in field locations by providing solutions to customer initiatives.
• Attend trade shows, company-sponsored customer training, and promotions to grow volume and customer satisfaction.
• Develop and maintain a high level of general knowledge of the products and services offered by SNF.
• Maintain the confidentiality of the Company's products, customers, and proprietary information.
• Assure that SNF product performance complies with all federal, state, customer, and regulatory compliance.
• Follow all Company and customer safety compliance policies.

• A Bachelor's Degree is required, preferably in a science related field.
• A minimum of two to five years successful, and progressive technical service experience is required, preferably in the water/wastewater industry.
• Ability to develop and further customer service and enhance the sales force's efforts in achieving company objectives.
• Strong orientation to team development and the ability to support and collaborate with the sales staff.
• Excellent written, verbal, and presentation skills.
• Confident, bright, articulate, innovative, highly motivated, and self-starter with a high energy level.
• Ability to travel, including overnight travel.

BENEFITS:

• Competitive Salary
• Medical Benefits
• Dental Benefits
• Vision Coverage
• Flexible Spending Accounts
• 401(k) Savings Plan
• Vacation Days
• Incidental Days
• Paid Holidays
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Tuition Reimbursement
• Employee Development & Training
• Vehicle Reimbursement Program

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