Care Team Manager

Empath Health is currently seeking a Care Team Manager to join our team. The Care Team Manager is an integral component of the leadership team at Suncoast Hospice. The Care Team Manager assumes responsibility for conveying the Mission/Vision to the community served by Empath Health. The Care Team Manager has the primary responsibility and authority for maintaining quality of patient care in accordance with the organization's objectives and policies through planning, coordinating, implementing, and evaluating the services provided to patients and families.

The Care Team Manager:

• Ensures team decision making and care reflects knowledge of and compliance with agency policies & procedures and governing regulatory bodies.
• Demonstrates an understanding of key financial indicators and metrics necessary to measure and improve performance.
• Empowers and inspires others to engage in a broader vision of the organization, ensuring customer service excellence.
• Provides effective teaching, coaching and feedback to promote optimal performance.
• Establishes processes that promotes learning from other people, both within and across departments.
• Seeks and responds to feedback from internal/external customers with a sense of urgency.
• Continually works to implement systems, processes & best practices that make it enhance the patient/customer experience.

Position Requirements:

• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; Master's degree preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two years' Hospice experience with at least two years of management experience preferred.
• Seven to ten total years' experience as an RN preferred.
• Licensure: RN (requirement for any new hires on or after 09/01/2016

Continuing education: Must acquire continuing education and training related to regulatory and professional practices. Demonstrates advancement in knowledge and expertise Suncoast Hospice, Empath Home Health, and Empath Health Pharmacy are proud to be accredited by the Joint Commission showing our commitment to quality.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers, and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive, and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity, and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza as a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!