Digital Product Operations Analyst

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

SUMMARY:

The Product Operations Analyst - Product Data will play a crucial role in our digital future. This role works closely with product marketing and product management teams to ensure products are ready for sale across all of our digital storefronts. The ideal candidate is detail oriented, a problem solver, and capable of creating systems that build operational scale to support business operations.

MAJOR ACCOUNTABILITIES:

• Proactively collaborate with upstream product marketing and product management teams to ensure products have all the necessary data to be ready for sale.
• Creates and maintains monitors and reports that proactively provide visibility to product readiness.
• Create and schedule product syndications to marketplaces, wholesale accounts, and marketing platforms.
• Work closely with service reliability teams to monitor and ensure all syndications are functioning correctly.
• Identify and resolve issues related to product data and syndication processes. This includes managing communications with responsible parties to bring issues to resolution.
• Provide a feedback loop to product management teams to build capabilities to increase sustainability of product data and syndications

REQUREMENTS FOR SUCCESS:

• Bachelor's degree in Business, Marketing, Data Analytics, or a related field.
• Proven experience in product operations, ecommerce, or digital marketing.
• Strong proficiency in reporting tools and data analysis.
• Exceptional attention to detail and organizational skills.
• Proactive mindset with the ability to identify and resolve issues independently.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.