Desktop Engineer

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

We're seeking a Desktop Engineer to join our team at Alta Equipment Group, a leader in the material handling and construction equipment industries. As a Desktop Engineer at Alta, you will play a crucial role in enhancing our ability to provide exceptional support to our user base and develop our IT infrastructure. You will be responsible for connecting applications using APIs, deploying apps in Microsoft Endpoint Manager (Intune), creating proactive remediations, leveraging Power Automate, conducting root cause analysis, building sophisticated automations to streamline processes, and managing endpoint patch management.

Key Responsibilities:
* Connect various applications using APIs to facilitate seamless data exchange and integration.
* Manage app deployments using Microsoft Endpoint Manager (Intune), ensuring efficient and secure delivery of applications to end-users.
* Develop and implement proactive remediations in Microsoft Intune to address potential issues before they impact business operations.
* Utilize Power Automate to create workflows that improve efficiency and automate repetitive tasks.
* Perform detailed root cause analysis to troubleshoot and resolve complex technical issues.
* Document processes within IT knowledge base system.
* Design and build automations to optimize IT processes and enhance system functionality.
* Oversee and manage endpoint patch management processes to ensure all devices are up-to-date with the latest security patches and updates.
* Monitor and report on patch deployment status and address any issues that arise during the patching process.
* Collaborate with IT security teams to identify and remediate vulnerabilities through timely patching.
* Conduct regular audits to ensure patch management processes are effective and aligned with industry best practices.

Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Minimum of 4 years of experience in IT support or a similar role.
* Strong understanding of API integration and management.
* Proficient in deploying and managing applications using Microsoft Intune.
* Experience with Microsoft Power Automate and building custom automations.
* Excellent problem-solving skills and ability to perform root cause analysis.
* Excellent time management with the ability to multitask.
* Strong communication and teamwork abilities.

What We Offer:
* A competitive salary and benefits package.
* A dynamic, collaborative, and supportive work environment.
* Opportunities for professional development and growth.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will use hands, sit, talk/hear; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
• Vision: Close vision, ability to adjust focus.
• Lift and/or Move Functions: Occasionally will lift up to 25 pounds
• Work Environment: Occasionally will work near moving mechanical parts

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

• Livonia, MI, USA
• Virtual